Implementation Analyst I (Vancouver)

Position Details

• The position is based in Vancouver, Canada, and follows a remote work model.
• The position is full-time and permanent.
• Standard business hours apply, with planned after-hours and weekend maintenance when required.

Position Overview

What You'll Be Doing

• Assist with deployment and validation of updates, fixes, curve patches, and minor upgrades under supervision.
• Follow client onboarding, offboarding, environment-refresh, and change-management procedures.
• Prepare implementation checklists and complete smoke tests and assigned user acceptance testing.
• Maintain work records in Jira, Ivanti, and approved change-tracking tools.
• Check application services, connectivity, configuration, and scheduled jobs, escalating exceptions promptly.
• Support collection and validation of historical data for new or changed data processors.
• Coordinate maintenance activities with release, deployment, support, and delivery teams.
• Assist with middleware and configuration updates, including basic Tomcat and Java tasks.
• Maintain implementation evidence, test results, rollback information, and client documentation.
• Contribute to knowledge-base articles, reusable checklists, and knowledge-sharing sessions.
• Participate in scheduled after-hours maintenance when required.

What You'll Bring

• Diploma, degree, or equivalent practical education in a technical field such as Computer Science, Information Systems, or Information Technology.
• 0–2 years of relevant experience in IT, technical support, application support, software implementation, or a related environment.
• Foundational understanding of software deployment and application environments.
• Ability to follow procedures, document work accurately, and troubleshoot technical issues systematically.
• Strong attention to detail, organization, ownership, communication, and collaboration.
• Ability to learn new systems quickly and work in a change-controlled environment.
• Flexibility for scheduled after-hours and weekend maintenance.

Desirable Experience

• Familiarity with Zema, Jira, Ivanti, or similar enterprise and service-management tools is desirable.
• Exposure to Linux, SQL, Tomcat, Java, scripting, smoke testing, user acceptance testing, or release validation is desirable.
• Interest in scripting, automation, and process improvement is desirable.

Why Join Zema Global

• Work with technology supporting energy, commodities, and financial markets.
• Collaborate with global colleagues and industry experts.
• Join a growing organization that values career development, ownership, and teamwork.

Application Information

• Submit an English CV in PDF format.
• Visa sponsorship is not available for this position.