Imaging Coordinator

The Imaging Coordinator is responsible for coordinating various exams for multiple Radiology modalities through incoming calls and task lists.

It is the responsibility of this position to verify that patient demographics and insurances are current and CPT and diagnosis codes are verified at the time of coordinating the exam.

Reports to the Diagnostic Imaging Operations Manager

• Coordinate Radiology procedures using Radiology Information System (RIS) through incoming calls from patients, providers’ offices, or task list.
• Answer, screen, and route calls in a courteous and respectful manner following departmental guidelines, assisting patients and/or providers accordingly.
• Verify that an exam scheduled has an appropriate diagnosis code and CPT code.
• Verify that prior authorization has been obtained for exams requiring prior authorization.
• Communicate pending pre-certification information issues with technologists and Radiology management.
• Work with Springfield Clinic team members as well as outside providers to obtain correct order and insurance authorization documentation.
• Review the necessary patient screening information to safely scan patients while ensuring billing procedures are followed.
• Verify insurance eligibility and update as needed.
• Build worker’s compensation cases in APM (Allscripts Practice Management).
• Build referrals for MOHA and outside providers in APM to attach to imaging appointments with authorization information.
• Collaborate with technologists, on-site radiologists, and/or management to maximize scheduling efforts.
• Work wait lists in RIS.
• Modify imaging schedules in order to accommodate add on patients.
• Screen patients in regards to contrast, pacemaker/defibrillator, hardware, and implantable devices to ensure patients’ exams can be safely performed at Springfield Clinic.