ICMS Program Manager

• Represent UBH at community meetings and events.
• Collaborate with partners to identify and connect eligible participants to ICMS services.

• Monitor program documentation in CHAMP and digital files; support audits and funder reviews.
• Complete reports for DHS, UBH, and finance teams; ensure accurate data tracking and submission.

• Analyze data to track performance and improve outcomes.
• Support expansion initiatives and address system-level barriers with funders.
• Align program operations with HFH/HSH goals and contract requirements.

• Master’s Degree in Social Work or related field (MSW/MFT preferred).
• 2-4 years of leadership experience in social services.
• Proven success managing programs, supervising staff, and working with funders.
• Excellent communication, organization, and problem-solving skills.
• Ability to work in diverse, high-pressure environments and resolve conflicts effectively.
• Field-based ICMS experience strongly preferred.

• Knowledge of homeless services, housing programs (e.g., Vouchers, Scattered Sites), and mental health systems.
• Familiarity with CHAMP, HMIS, DHS documentation, and Excel reporting.
• Ability to work flexible hours, including evenings/weekends.
• CPR/First Aid and required LAHSA/DHS training certifications (or willingness to obtain).
• Reliable transportation, a valid driver’s license, insurance, and vehicle ownership.
• TB clearance and background check required.

UBH is an Equal Opportunity Employer and strongly encourages people with lived experience, people of color, and bilingual candidates to apply.