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Human Resources Operations Coordinator (Multiple Locations- LA, NYC & Nashville)
Paramount
Los Angeles, UAE
Full Time
Entry
Onsite
4 weeks ago
HR SupportOnboardingOffboardingData ManagementMicrosoft OfficeServiceNow
Free
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About the Role
Paramount seeks an HR Operations Coordinator to provide front-line HR support, manage employee lifecycle processes, and collaborate with cross-functional teams. This fully onsite role in Los Angeles, NYC, or Nashville requires 2+ years of customer service or HR experience.
Key Skills for This Role
HR SupportOnboardingOffboardingData ManagementMicrosoft OfficeServiceNow
Responsibilities
- Provide employees with front line HR support, guidance, and troubleshooting across HR topics
- Coordinate escalation and resolution of advanced employee issues across Payroll, Total Rewards, IT, and HRBP teams
- Collaborate with cross functional teams to develop self service knowledge content for employees
- Support the onboarding process for all incoming employees
- Manage employee data changes and job requisition requests
- Manage end to end employee offboarding
- Support HRBPs with reporting requests
- Collaborate with HR Data team on regular data audits
- Support HR Operational projects
Requirements
- 2+ years of experience in a customer service, HR or administrative role (internships considered)
- Experience with Microsoft Office suite
- Working knowledge of HR functional areas (Benefits, Talent Acquisition, Learning and Development, etc.)
- Problem solving skills and ability to leverage resources
- Strong interpersonal and client facing skills
Full Job Posting
Overview
- Paramount is seeking an HR Operations Coordinator to join our HR Operations team!
- This Coordinator will help manage key employee lifecycle processes and employee support across our HR Centers of Excellence.
- This position will be fully onsite, in office 5 days a week in our Los Angeles, New York City, or Nashville offices.
Responsibilities
- Provide employees with front line HR support, guidance, and troubleshooting across HR topics. This includes HR programs & policies, timesheets and pay, benefits, and onboarding & offboarding.
- Coordinate the escalation and resolution of advanced employee issues across Payroll, Total Rewards, IT, and HRBP teams.
- Collaborate with cross functional teams to develop 'self service' knowledge content for employees to access via MyParamount and ServiceNow.
- Support the onboarding process for all incoming employees. This includes ensuring all onboarding requirements are met in a timely manner.
- Manage employee data changes and job requisition requests. Partner across HRBPs, Compensation, Finance, and the HR Data Team.
- Manage end to end employee offboarding. This involves guiding employee and manager through all necessary tasks and logistics.
- Support HRBPs with reporting requests. This includes maintaining organizational charts, headcount files, and census reports.
- Collaborate with HR Data team on regular data audits to ensure overall data quality and accuracy.
- Support HR Operational projects, aiming to drive HR process efficiency as well as employee experiences with HR.
- Partner with HRBP teams on client specific projects and tasks, as required.
Basic Qualifications
- 2+ years of experience in a customer service, HR or administrative role (internships will be considered).
- Experience with Microsoft Office suite.
- Ability to assess processes within a cross functional organization.
- Working knowledge of topics across HR functional areas. These areas include Benefits, Talent Acquisition, Learning and Development, Organizational Development, HR Systems and Operations, HR Compliance, and Payroll.
Additional Information
- Hiring Salary Range: $56,000.00 65,000.00.
- Benefits include medical, dental, vision, 401(k) plan, life insurance, disability benefits, tuition assistance program and PTO.
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