Human Resources Coordinator

We are changing the way people think about customer care, and we need your help!

We’re looking for a Human Resources Coordinator who will act as a bridge between our employees and our HR Management Team. This role will address issues raised by current employees and new-hires, while organizing orientations and coordinating other HR functions such as training and development. This role will also focus on ensuring that HR processes and documentation are meeting legislative requirements.

Prepare orientation electronic new-hire packages

Maintain records and overall integrity of employee record filing systems, ensuring privacy and confidentiality standards are met

Ensure HR processes meet legislative requirements

Verify completion of all new hire documentation, follow-up with employees and ensure that proper documentation is received

Ensure all background security checks are completed and report or escalate results accordingly

Respond to HR communications

Maintain HR spreadsheets and databases ensuring information is accurate and monitored regularly

Work collaboratively with various departments and all levels of employees

Perform administrative aspects

Some post-secondary education or completion of post-secondary schooling (preferred)

At least 2 years of HR experience

Ability to learn a variety of software programs

Strong analytical, problem solving and decision making skills

Ability to multitask and self-manage your work day

Extensive people skills with the ability to interact with employees at all levels with diverse backgrounds

Ability to establish and enforce organization standards

Ability to adhere to all organizational policies and procedures

Ability to plan and monitor for results

Ability to maintain good attendance and punctuality

Prior working knowledge of Dayforce HRIS.

Prior working knowledge in Google and Microsoft software (required)

IntouchCX provides Equal Employment Opportunities in accordance with all provincial and federal laws. IntouchCX is committed to ensuring equality of opportunity in all aspects of employment and does not discriminate based on protected characteristics.

IntouchCX is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please let us know.

Benefits of Working as a Human Resources Coordinator…

Industry-leading medical, vision, and dental benefit plans + paid time off benefits

Amazing career growth opportunities