Hub Supervisor (6 months contract) at HelloFresh — Calgary, CAN | Base Career

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Location

Calgary Hub, 134-610 Aero Drive NE, Calgary, AB, T2E 3R1

Shift: Saturday, Tuesday, Wednesday and Thursday 5AM to 3PM

S'more about the team:

Reporting directly to the site Hub Manager, the Delivery Operations Supervisor will provide on-shift leadership to staff and will oversee all Hub-related activities, including sortation operations, vehicle loading, and on-road delivery operations.

Providing front-line leadership, you will own the day-to-day operations of the business, coordinate vehicle capacity, and serve as the primary support person for hourly staff.

Safety is of the utmost importance at HelloFresh and you will be responsible for fostering a culture of safety, reporting, and ensuring all policies and procedures are followed.

You will help shape and scale an industry-leading chilled last-mile delivery operation in your region, delivering thousands of freshly produced meal boxes directly to our customers each and every day.

Lettuce share what this role will be responsible for:

Manage a team of Warehouse Associates and Delivery Associates to meet quality standards, achieve performance metrics, and execute the delivery processes end-to-end
Accountability for health & safety compliance, recordkeeping, reporting and investigation
Meeting and exceeding service KPIs, and responding to customer service requests and escalations
Conduct team huddles to convey safety messaging, and quality tips, and maintain engagement and open communication with employees
Supervise the sortation operation, and loading process, and perform dispatching functions for drivers while on-road. Direct activities and provide training, coaching, and guidance
Management of employee scheduling, time & attendance, and performance reviews
Ensure communication on maintenance, availability, and security of all HelloFresh assets along with the Fleet Asset Specialist
Responsible for ensuring compliance with all safety, GMP, and policies/procedures, as well as adherence to PPE/hygiene policies.
Build an inclusive workplace culture and relationships with all staff, delivering on development and retention goals
Operate a lean facility by making recommendations to improve and implement new processes
Design, develop, and implement warehousing and delivery training programs
Provide coverage for the Hub Manager when required

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.).

Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role.

If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button.

If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies.

We'd love to hear from you!

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently.

This includes tools that screen and assess candidate qualifications based on the requirements for this role.

While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy.

We are actively seeking to fill this position.

#JD1003

Hub Supervisor (6 months contract)

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