Be subject matter expert for the Workday Benefits module, with expertise extending to core HCM, Payroll, and/or Absence and Time Tracking.
Lead the system configuration for Benefits Annual Enrollment.
Be the primary contact for benefits-related vendor integrations and resolution of technical issues.
Deliver technical and user support for Workday, handling questions, troubleshooting, and resolving issues across supported modules.
Execute assigned production support tickets and project tasks with high accuracy and within target deadlines.
Maintain HCM production support processes, encompassing monitoring, detailed analysis, and issue resolution.
Define, refine, and maintain business process configurations.
Configure, schedule, and oversee automated mass actions and system alert notifications.
Participate in Workday's biannual feature update cycles.
Collaborate with the Workday Security team to configure and maintain domain and business process security policies.
Design and deploy Workday solutions tailored to meet functional requirements and improve operational efficiency.
Test, and implement new feature enhancements, analyzing impacts across HCM, Benefits, Payroll, reporting, and integrations.
Audit and validate system data and reports to preserve data integrity and maintain internal control standards.
Review end-user data entry practices to identify process gaps and strengthen data governance controls.
Provide HRIS system maintenance, solution implementations, and module troubleshooting.
Partner with senior HRIS analysts to achieve shared goals, exchange technical knowledge, and foster skill growth.
Engage with HR partners to lead new module functionality, enhancements, and broader HCM programs.
Communicate technical insights, analytical findings to non-technical partners.
Demonstrate support and understanding of our value of journalistic independence and a commitment to our mission to seek the truth and help people understand the world.
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Experience conveying complex technical concepts and data findings into clear, accessible recommendations for non-technical partners.
Preferred Qualifications:
Hands-on experience managing Workday benefits, Workday Time Tracking and Absence modules.
Familiarity with additional Workday modules and teams, such as Security, Integrations, and Prism Analytics.
Experience with benefits management and Annual Enrollment.
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REQ-020611
Additional Compensation and Benefits:
For roles in the U.S., dependent on your role, you may be eligible for variable pay, such as an annual bonus and restricted stock. Benefits may include medical, dental and vision benefits, Flexible Spending Accounts (F.S.A.s), a company-matching 401(k) plan, employee stock purchase plan, paid vacation, paid sick days, paid parental leave, tuition reimbursement and professional development programs.
For roles outside of the U.S., information on benefits will be provided during the interview process.
Candidate Use of GenAI Tools:
We’re excited to learn more about you and your experience. To keep our hiring process as fair and authentic as possible, we ask that you submit your own work and not use GenAI tools to generate substantive content during the application and interview process.
If you’re an engineering candidate, we’ll let you know what specific GenAI tools you are permitted to use for your technical assessment.
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