HR Technology Analyst I

Degree in business or management information systems, HR (CIPD), or equivalent combination of education and experience.

Experience with case management, specifically ServiceNow.

Experience with Human Capital Management systems, ideally Workday.

Strong analytical skills, with the ability to prioritize and find solutions in a timely manner.

Self-motivated and self-organized working style with the ability to work effectively on diverse project teams.

Customer service focus and flexibility in supporting business unit needs.

Demonstrated competence in presenting concepts clearly and accurately with strong written and verbal interpersonal skills. Able to positively represent Johnson Controls and communicate with others at varying managerial and technical levels.

Commitment to quality and continuous improvement.

History of significant customer satisfaction, building rapport, and influencing decisions while working in a consultative role with customers.

We’d ideally love you to have experience as a contributing team member within HR operational projects and new implementations, including the full change request lifecycle (solution design, configuration, testing, communication, etc.). An overall understanding of HR data, HR processes, and the change/implementation life cycle is important.

Workday experience is highly desirable , particularly in configuring and supporting:

Workday Recruit (job requisitions, job postings, candidate stages, screening steps, offer workflows, and recruiting related security)

Payroll

Compensation

Time Off

Reporting

Security