HR Ops Specialist

Manage more complex employee changes, including compensation updates, promotions, employment status changes, transfers, and organizational changes.

Partner with managers and cross-functional teams to resolve employee lifecycle issues and operational escalations.

Develop scalable workflows, documentation, and controls as the company grows.

Design and improve workflows, automations, permissions, custom fields, reporting, and system configurations.

Maintain strong data integrity and establish processes for regularly auditing employee information.

Build reporting and dashboards for headcount, employee changes, benefits, and other People metrics.

Identify manual processes that can be automated or eliminated.

Partner with IT, Finance, and other teams on integrations and system improvements.

Support HR compliance requirements across the employee lifecycle, including required documentation, recordkeeping, and employment changes.

Partner with Legal and external advisors on HR compliance initiatives.

Support state registrations and other operational requirements associated with employing people across multiple jurisdictions.

Help manage operational processes for international employees, contractors, and global employment partners.

Maintain organized, audit-ready HR records and documentation.

Identify compliance or process risks and escalate them appropriately.

Build and maintain HR playbooks, SOPs, workflows, and internal documentation.

Evaluate existing processes and redesign them to be more efficient, scalable, and employee-friendly.

Establish clear ownership and handoffs between HR, Recruiting, Finance, IT, Legal, and managers.

Create controls and checkpoints for high-risk HR processes.

Use data and operational trends to identify recurring issues and recommend solutions.

Take ownership of HR Operations projects from problem identification through implementation.

3–5+ years of experience in HR Operations, People Operations, or a similar role.

Strong working knowledge of core U.S. HR operations, including payroll, benefits, onboarding/offboarding, employee changes, and compliance.

Hands-on experience administering and improving an HRIS; experience with Rippling is a plus.

Experience building or improving HR workflows rather than solely executing established processes.

Strong systems orientation and comfort working with HR data, reporting, and automation.

Exceptional attention to detail, particularly when working with payroll, compensation, benefits, and employee data.

Strong project management and organizational skills.

Ability to independently investigate issues, identify root causes, and drive them through resolution.

Strong judgment and discretion when handling sensitive employee information.

Comfortable working in a fast-growing environment where processes are still being built.

Overview Application

Why work at Higgsfield AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $500M in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. About the role:

Higgsfield is seeking an Associate General Counsel, Commercial to serve as a senior legal leader and strategic business partner supporting our rapidly growing global commercial organization.

Reporting to the General Counsel, you will own the company's commercial legal function, partnering closely with executive leadership across Sales, Partnerships, Product, Finance, Security, and Operations. You will lead the legal strategy behind complex enterprise transactions, help shape go-to-market initiatives, and build the legal infrastructure necessary to support one of the fastest-growing AI companies in the world.

This role requires an experienced commercial attorney who combines exceptional legal judgment with strong business acumen. You should be equally comfortable negotiating high-value strategic agreements, advising executives on novel business initiatives, and designing scalable legal processes that enable growth without sacrificing appropriate risk management.

As the company continues to scale, you will play a critical role in developing the commercial legal function, mentoring future team members, and helping define how Legal partners with the business.

Serve as the senior legal advisor for complex commercial transactions, including enterprise SaaS agreements, API and developer platform agreements, strategic partnerships, technology licensing, channel partnerships, procurement, and other high-impact commercial matters.

Structure and negotiate commercial arrangements involving API access, developer platforms, AI infrastructure, model licensing, usage-based pricing, and other emerging AI products, partnering closely with Product and Engineering to support evolving offerings.

Lead negotiations for the company's most strategic customers and partners while balancing legal risk with business objectives.

Partner directly with executive leadership to accelerate revenue generation and enable commercial growth.

Advise on international expansion, evolving go-to-market models, pricing strategies, and new business initiatives.

Provide practical, business-oriented guidance on complex legal issues in a rapidly evolving AI landscape.

Partner closely with executive leadership to evaluate strategic opportunities, assess legal risk, and develop commercially pragmatic solutions.

Counsel cross-functional leaders on legal considerations relating to AI, enterprise software, data, intellectual property, digital media, advertising technology, and emerging regulations.

Support corporate initiatives that require sophisticated commercial legal guidance, including strategic partnerships, new product launches, and expansion into new markets.

Act as a trusted advisor who proactively identifies legal risks and opportunities before they become business challenges.

Advise Product, Engineering, and GTM teams on legal considerations related to API products, developer ecosystems, AI model access, platform integrations, and evolving commercialization strategies.

Design and continuously improve scalable commercial contracting processes that support significant transaction volume without sacrificing quality.

Develop negotiation playbooks, approval frameworks, contract templates, fallback positions, and internal guidance that empower the business while maintaining appropriate legal controls.

Partner with Operations and Enterprise Systems to optimize contract lifecycle management, reporting, and legal workflows.

Help establish the long-term structure, processes, and best practices for the commercial legal organization as the company continues to scale.

Mentor and provide guidance to more junior legal professionals as the team grows.

Collaborate closely with Sales, Partnerships, Product, Security, Privacy, Finance, and Operations to enable efficient decision-making across the organization.

Translate complex legal issues into practical business recommendations for stakeholders at every level.

Support special projects, strategic initiatives, and other high-priority matters that arise in a hypergrowth environment.

Stay ahead of legal and regulatory developments impacting AI, enterprise software, privacy, digital media, content generation, consumer protection, and related technologies.