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HR Operations / Operations Specialist

Sitters Child Care Services
Abu Dhabi, UAE
Full Time
Mid
Onsite
2 weeks ago
RecruitmentEmployee RelationsPerformance ManagementUAE Labour LawMicrosoft OfficeCommunication Skills
Free

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RecruitmentEmployee RelationsPerformance Management
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About the Role

  • As an HR Generalist, you will play a critical role in supporting the full employee lifecycle and ensuring the smooth operation of HR functions across the organization.
  • You will act as a trusted HR partner to employees and managers while maintaining compliance with company policies and UAE Labour Law.

Key Responsibilities

  • Manage the full recruitment cycle from sourcing and screening to onboarding.
  • Prepare job advertisements and coordinate interviews with hiring managers.
  • Conduct candidate screening, reference checks, and recruitment documentation.
  • Support workforce planning and talent acquisition initiatives.
  • Serve as the first point of contact for employee inquiries and HR related matters.
  • Support employees and managers with HR policies, procedures, and workplace concerns.
  • Handle employee grievances, investigations, and disciplinary matters professionally.
  • Promote a positive and productive workplace culture.
  • Maintain accurate employee records and HR documentation.
  • Manage onboarding, probation reviews, confirmations, transfers, promotions, and offboarding processes.
  • Prepare employment contracts, HR letters, and employee related correspondence.
  • Ensure compliance with UAE Labour Law and company policies.

Qualifications & Experience

  • Bachelor's Degree in Human Resources, Business Administration, Management, Psychology, or a related field.
  • Minimum 3 years of HR Generalist experience in the UAE.
  • Strong knowledge of UAE Labour Law and HR best practices.
  • Experience across recruitment, employee relations, HR administration, and performance management.
  • Excellent verbal and written communication skills in English.
  • Strong organizational and time management skills.
  • Proficiency in Microsoft Office applications.
  • Ability to manage multiple priorities in a fast paced environment.
  • HR Certification (CIPD, SHRM, PHR, CHRP, or equivalent) preferred.
  • Experience within childcare, healthcare, hospitality, or service industries preferred.
  • Experience with HRIS and HR management systems preferred.
  • Arabic language skills are an advantage.

What Success Looks Like

  • Deliver efficient and compliant HR operations.
  • Build strong relationships with employees and managers.
  • Successfully attract and retain quality talent.
  • Support employee engagement and workplace satisfaction.
  • Ensure compliance with labour laws and company policies.
  • Contribute to a positive, high performing workplace culture.

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