HR Operations Lead
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Key skills for this role
Role Overview
The HR Operations Lead – APAC/India reports to the Senior Manager, HR Operations.
The role leads the day-to-day HR Operations function across the APAC and India region.
The role manages regional HR Specialists and partners with HR Centers of Excellence and business stakeholders.
Key Skills for This Role
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About HireRight
HireRight provides global background screening and workforce solutions through regional centers across the Americas, Europe, Asia, and the Middle East.
The company describes its services as integrated and tailored solutions supporting hiring and workforce decisions.
Role Overview
The HR Operations Lead – APAC/India reports to the Senior Manager, HR Operations.
The role leads the day-to-day HR Operations function across the APAC and India region.
The role manages regional HR Specialists and partners with HR Centers of Excellence and business stakeholders.
HR Operations Responsibilities
- Lead, coach, and support APAC and India HR Operations Specialists while managing priorities and workload.
- Oversee daily HR Operations activities and employee and manager inquiries through Teams, the shared mailbox, and AskHR.
- Manage employee lifecycle transactions, including hires, job and compensation changes, promotions, transfers, organizational changes, and terminations.
- Review and approve HR4U transactions for accuracy and compliance.
- Partner with Payroll, Benefits, Talent Acquisition, HR Business Partners, HRIS, and other cross-functional teams.
- Support HR Operations projects, process improvements, system enhancements, and continuous improvement initiatives.
- Ensure data integrity, compliance with company policies and local regulations, and adherence to service levels.
- Serve as an escalation point for complex HR Operations issues and drive consistent regional service quality.
Qualifications
- At least 5 years of HR Operations or Shared Services experience, including experience leading or mentoring a team.
- Strong knowledge of HR processes across the employee lifecycle.
- Experience with HR systems is required; UKG experience is preferred.
- Excellent communication, organizational, and problem-solving skills with a strong customer service mindset.
- Experience supporting APAC and/or India is preferred.
Application Notes
- Applicants should submit a resume or CV in English.
- The company states that it does not provide visa sponsorship.
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