HR Generalist

Job Purpose

Key Accountabilities

• Execute manpower planning activities by analyzing current and future workforce requirements, identifying staffing gaps, and working with business units and the Head of Corporate HR to develop and maintain an accurate manpower plan aligned with organizational objectives.
• Provide HR business partnering support to assigned business units, acting as the first point of contact for managers and employees on HR matters, and ensuring HR initiatives are aligned with operational needs.
• Administer employee relations and grievance processes by supporting cases, mediating conflicts, and advising managers and employees on HR policies to promote a positive and compliant work environment.
• Support performance management cycles by guiding managers and employees through goal-setting, mid-year reviews, and annual appraisals to drive a high-performance culture.
• Coordinate learning and development initiatives by identifying training needs, organizing learning programs, and tracking employee development plans to support talent growth and skills enhancement.
• Maintain accurate HR records and employee data by ensuring all personnel files, contracts, and HRIS entries are up to date, and producing regular HR reports and dashboards for management review.
• Support onboarding and offboarding processes by coordinating orientation programs for new joiners, preparing employment documentation, and conducting structured exit interviews to capture key insights.
• Assist in implementing HR policies and procedures by communicating policy updates to employees and managers, and ensuring consistent application of HR standards across the organization.
• Monitor employee engagement and wellbeing programs by supporting the execution of engagement surveys, wellness initiatives, and recognition programs to foster a positive and productive workplace culture.
• Ensure compliance with labor laws and HR regulations by staying current on applicable legislation, supporting audits, and advising the Head of Corporate HR on any compliance risks or required policy updates.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field.
• A postgraduate diploma or Master’s degree in HR is an advantage.

Experience

Key Competencies

• High level of attention to detail, accuracy, and confidentiality in handling sensitive HR data.
• Strong interpersonal and relationship-building skills to engage effectively with employees and managers at all levels.
• Excellent written and verbal communication skills with the ability to communicate HR policies clearly.
• Strong problem-solving skills and sound judgment in handling employee matters. Proficiency in HRIS systems and Microsoft Office Suite. Ability to manage multiple tasks and priorities in a fast-paced environment.