HR Assistant / HR Administrator / HR Support Officer

Role overview

Key responsibilities

• Maintain accurate employee records and documentation to support daily HR operations.
• Schedule interviews, coordinate candidate communications, and prepare hiring documentation.
• Organize new-hire documentation and orientation materials for onboarding.
• Update employee information in HR information systems and personnel files.
• Prepare employment letters, HR reports, and routine administrative documents.
• Respond to employee inquiries about HR procedures, policies, and administrative processes.
• Coordinate training sessions, meetings, and employee engagement activities.
• Assist with leave administration, attendance tracking, and HR record management.
• Ensure HR documentation is complete, organized, and maintained according to internal procedures.
• Contribute to process improvements that enhance administrative efficiency and employee support services.

Qualifications and requirements

• A bachelor's degree in Human Resources, Business Administration, Management, Psychology, or a related field is required.
• Experience in human resources, administration, recruitment coordination, or office support is preferred.
• Strong organizational and time management skills are required, including the ability to manage multiple responsibilities.
• Excellent written and verbal communication skills are required.
• Proficiency in office productivity software is required; familiarity with HR information systems is an advantage.
• The role requires attention to detail, accurate record management, confidentiality, professionalism, and discretion.
• Strong interpersonal skills, a customer-service-oriented approach, independence, teamwork, dependability, and commitment to continuous learning are expected.

Role contribution