HR Advisor

Provide high quality HR advice and guidance to facilitate the early resolution of employee relations (ER) issues, ensuring risks associated with the case are effectively managed.

Actively manage to closure, ER cases such as conduct, performance management, grievance/whistleblowing, absence management and any other complex cases, ensuring coaching of the line managers /investigating officer/hearing officers from initial contact to completion

Escalate complex ER case management to the Senior HR Advisor and/or HR Manager who will then provide continuity of support

Ensure that all advice is provided in a timely manner and within SLA and by the appropriate person

Identify and report themes and trends to the Senior HR Advisor and/or HR Manager that emerge from case work and queries

Provide HR Policy and Procedure training to line managers

Support on strategic HR projects across the employee lifecycle, in a variety of HR disciplines

Share HR knowledge and learnings within immediate team as well as the wider HR team to ensure consistency of approach and growth opportunities

Ensure that a high level of customer service is provided at all times with the colleague experience at the forefront of all interactions

Maintain accurate and timely records and ensure all HR cases and queries are logged appropriately and documentation stored in central folders

Contribute to the continuous improvement and updating of HR policies and procedures in line with current employment legislation

Continuous professional development, keeping abreast of forthcoming employment law, emerging case law, legislation changes, changes to regulatory body guidance and best practice, as well as sharing/using experiences to learn and improve

Ensure that all personal and departmental deadlines are met

Promote a professional image of the Company at all times