Housing Relief Worker

We offer a supportive and collaborative environment, an opportunity to join a diverse team of caring professionals, and a chance to make a difference. With over 75 programs and services and more than 25 sites, there are lots of opportunities to grow your career with us. Many members of the management team started in relief and front-line roles.

Diploma or degree in Social Services and/or equivalent 1 year of front-line social services experience

Thorough knowledge of community-based resources and supports

Open and flexible availability.

Experience working directly with men and women from diverse racial, ethnic and cultural backgrounds. Strong understanding and commitment to social justice issues and anti-racism and anti-discrimination practices.

Demonstrated experience working with individuals with mental health and addiction issues

Strong skills in crisis intervention, conflict resolution and de-escalation strategies

Strong knowledge and understanding of trauma informed practices

Experience with group facilitation and community development programming

Strong knowledge of harm reduction tools and resources

Strong interpersonal skills resulting in effective, productive and appropriate relationships with the community members, tenants and greater FV community, partner programs and organizations including police and other crisis services

Strong written and oral communication skills

Highly developed ability to make fast and sound judgments

Highly reliable and proven ability to work independently, adhere to team decisions and to give, receive and follow direction to and from others

Well-developed understanding of and a proven ability to communicate appropriate professional boundaries

Strong understanding of systems that cause and support homelessness, poverty, discrimination and a respect for the realities of the community we serve

Demonstrated ability to plan, prioritize work and remain adaptable and flexible.

CPI; First Aid/CPR; anti-oppression/anti-racism; Suicide Intervention and overdose prevention are required certification/trainings for this role

There is a likelihood of exposure to unpredictable behaviour, unpleasant odors, bodily fluids and pests including bedbugs, mice and cockroaches.

All employees must expect to be in potentially threatening situations.

This is stressful and emotionally challenging work that deals with vicarious trauma, grief and compassion fatigue on a regular basis

Required to travel to Fred Victor’s program and administration locations

Travel will be by public transportation, unless approved to use personal vehicle

Will be required to work weekends but also could be asked to work mornings, evenings or overnights on occasion in order to provide oversight to the program

Must be willing to work with pets as many tenants have pets.

Internal employees who are interested in this opportunity are encouraged to apply through ADP by navigating to Myself > Talent > Career Centre .

Please note that we are currently soft-launching our new online hiring system through ADP. During this transition, not all job postings are available in the system yet. We appreciate your patience as we work through this transition. As part of the application process, applicants are asked to upload their resume and a cover letter as one document describing their interest in joining the Fred Victor team.

A Police Record Check is required by the final candidate prior to hiring.

Fred Victor is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities and have lived-experience.

If you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance. We strive to provide reasonable accommodations whenever requested. Information received relating to accommodation requests will be treated with confidentiality.