Housekeeping Supervisor

A bit about us

At Placemakr, home meets hospitality.

We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience.

We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods.

Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate.

Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.

Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests.

Our non-property team members support property execution and the evolution of other areas within our platform.

They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi.

We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.

From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.

The impact you'll have

At Placemakr, we are obsessed with service and believe that executing on our cleanliness and comfort standards start with our Housekeeping team members.

As a Housekeeping Supervisor I, you will play a key role in keeping our housekeeping operations running smoothly and our team feeling supported.

You’ll serve as a collaborative leader who thrives in a fast-moving, ever-evolving environment and consistently demonstrate that you aren't afraid to roll up your sleeves to get the job done!

Around here, no task is too small, and every detail matters.

Our Housekeeping Supervisors bring our Community Norms to life by leading with curiosity, accountability and a hands-on approach to the day-to-day flow of housekeeping operations.

As a core member of our on-site property team and a future leader at Placemakr, you’ll help set the standard, balancing strong processes with a bit of flexibility, because no two days are the same (which is how we like it!).

Through room inspections, coaching and daily collaboration, you’ll lead by example, embody our Property Team Mission, and ensure our guests, residents and partners feel the care and quality behind every stay.

Our benefits & perks

Competitive pay rate

Generous monthly bonus program of up to $500/month

Company stock options

401k + 4% employer matching program

Medical, Vision & Dental Insurance plan options

Flexible Spending Account & Health Savings Account options

15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!

PTO increases to 20 days per year after 2.5 years of employment

Enjoy a paid day off for your birthday to celebrate your day, your way!

Flexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all

Transparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent)

Exclusive, Placemakr-branded swag through our Placemakr Stars Program

Weekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday

Plus, discounts to stay at select Placemakr properties all over the US

The exact benefit terms and coverage are detailed in the Employee Handbook.

Please note that Placemakr has the right amend policies and are subject to change.

Your typical day

• Consistently provide an exceptional experience to anyone you interact with on-site, so our guests and residents walk away thinking "I have to tell my friends about this place!". Be the loyal, caring friend, local insider and subject-matter-expert of your property and market all rolled into one
• Jump in and communicate with your fellow on-site and off-site property team members to make things happen - work together, provide support and keep our "one team" mentality alive so everyone wins
• Maintain a safe, secure, and compliant environment for all by adhering to established policies, procedures and expectations as they roll out. Ask questions and make sure you understand their impact - we don't mess around with safety, service and operational standards!
• Be hands-on every day by jumping into the action to keep operations running smoothly. Spend 100% of your time supporting your housekeeping team however needed, including managing room priorities, cleaning units when necessary, resolving guest questions or issues, delegating tasks, inspecting rooms, and collaborating closely with other departments to deliver operational excellence
• Set the pace and the standard. By leading from the front, you’ll help your team consistently deliver on room readiness, quality, availability, guest satisfaction, and brand standards - showing what “great” looks like every shift
• Own housekeeping boards from start to finish - build them, update priorities as the day evolves, and make sure the right work gets to the right people at the right time to ensure superior guest satisfaction
• Inspect rooms with a sharp eye and a coaching mindset. Ensure spaces meet Placemakr cleanliness standards and provide clear, in-the-moment feedback, partnering with your property leader or Housekeeping Manager to close gaps (and celebrate wins!)
• Keep inventory top of mind by helping track supplies and flagging needs early, so the team always has what they need to deliver on our cleanliness and comfort standards

of Homeland Security and Social Security Administration records.

All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system.

For more information about E-Verify, please visit www.e-verify.gov.

If you don’t meet 100% of the above qualifications, we still encourage you to apply!