Housekeeping Supervisor

Position Summary

Housekeeping Operations

• Run sold room reports, verify room status, identify discrepant rooms, prioritize room cleaning, and update departing room status.
• Coordinate housekeeping efforts with Engineering, Front Office, and Laundry.
• Document and resolve discrepant-room issues with the Front Desk.
• Prepare, distribute, and communicate changes in room assignments.
• Communicate issues to the next shift and complete required paperwork.

People and Service Duties

• Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Welcome and acknowledge guests, anticipate and address service needs, and assist individuals with disabilities.
• Develop positive working relationships and communicate clearly and professionally.
• Ensure adherence to quality expectations and standards.

Preferred Qualifications

• A high school diploma or G.E.D. equivalent is preferred.
• At least one year of related work experience is preferred.
• At least one year of supervisory experience is preferred.
• No license or certification is specified.

Physical and Technical Requirements

• Move, lift, carry, and place objects weighing up to 55 pounds without assistance and heavier objects with assistance.
• Push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
• Stand, sit, kneel, or walk for extended periods across an entire work shift.
• Reach, bend, twist, pull, stoop, and manipulate objects using fine motor skills and hand-eye coordination.
• Enter and locate work-related information using computers or point of sale systems.
• Read and visually verify information in a variety of formats.

Schedule and Location

• The position is full time.
• The position is not remote and is located at the hotel in Jeddah, Saudi Arabia.

About the Employer