Housekeeping Supervisor -DoubleTree by Hilton Resort & Spa Marjan Island 222717
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About the Role
As a Housekeeping Supervisor, you’re not just overseeing daily housekeeping operations – you’re spreading the light and warmth of hospitality by creating a clean, comfortable and welcoming environment that makes every guest feel cared for.
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Responsibilities
- Here's what you'll do during a typical day:
- Supervise housekeeping operations: Allocate daily duties and oversee room attendants to ensure efficient and consistent housekeeping operations.
- Lead the housekeeping team: Support the training, coaching, scheduling and performance of Room Attendants to deliver service in line with Hilton standards.
- Maintain room quality: Conduct routine inspections of check-out and occupied rooms to ensure cleanliness, presentation and guestroom standards are consistently maintained.
- Ensure guest satisfaction: Anticipate and respond to guest needs, including VIP and special requests, while maintaining a high level of personalized service.
- Monitor facilities & maintenance: Inspect service areas, corridors and storerooms, report maintenance defects and follow up to ensure timely resolution.
- Drive cleanliness standards: Schedule and supervise deep-cleaning activities and special projects to maintain the highest standards across the hotel.
- Manage resources & inventory: Monitor housekeeping supplies, equipment and stock levels to ensure effective control, availability and cost efficiency.
- Uphold Hilton standards & compliance: Ensure adherence to Hilton brand standards, hygiene, health and safety requirements while maintaining professional conduct and consistent housekeeping practices.
- Here's what you'll do during a typical day: - Supervise housekeeping operations: Allocate daily duties and oversee room attendants to ensure efficient and consistent housekeeping operations. - Lead the housekeeping team: Support the training, coaching, scheduling and performance of Room Attendants to deliver service in line with Hilton standards. - Maintain room quality: Conduct routine inspections of check-out and occupied rooms to ensure cleanliness, presentation and guestroom standards are consistently maintained. - Ensure guest satisfaction: Anticipate and respond to guest needs, including VIP and special requests, while maintaining a high level of personalized service. - Monitor facilities & maintenance: Inspect service areas, corridors and storerooms, report maintenance defects and follow up to ensure timely resolution. - Drive cleanliness standards: Schedule and supervise deep-cleaning activities and special projects to maintain the highest standards across the hotel. - Manage resources & inventory: Monitor housekeeping supplies, equipment and stock levels to ensure effective control, availability and cost efficiency. - Uphold Hilton standards & compliance: Ensure adherence to Hilton brand standards, hygiene, health and safety requirements while maintaining professional conduct and consistent housekeeping practices.
Qualifications
- What It Takes to Make the Stay
- At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
- A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
- The following capabilities and qualifications would be advantageous:
- Previous experience in a Housekeeping supervisory role.
- Proven track record of successfully managing and motivating a team.
- Strong organizational and analytical skills.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office and other computer programs is preferred.
- What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact. The following capabilities and qualifications would be advantageous: - Previous experience in a Housekeeping supervisory role. - Proven track record of successfully managing and motivating a team. - Strong organizational and analytical skills. - Strong verbal and written communication skills. - Proficiency in Microsoft Office and other computer programs is preferred.
About Hilton
Hilton is a global hospitality company that manages, franchises and leases hotels and resorts across a portfolio of brands.
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