Housekeeping Supervisor
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About the Role
As a Housekeeping Supervisor, you’re not just ensuring the upkeep and cleanliness of the hotel – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. This position is open to Saudi nationals only.
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Responsibilities
- Here's what you'll do during a typical day:
- Supervise the housekeeping team: Train, schedule, and oversee team members to ensure cleanliness and quality standards in guest rooms
- Conduct room and area inspections: Perform routine checks of checkout rooms, spot inspections of occupied rooms, and review service areas, storage, and corridors to ensure cleanliness and maintenance standards are met
- Coordinate maintenance needs: Report and promptly follow up on any maintenance issues or facility concerns
- Oversee special projects: Schedule and supervise periodic deep cleaning and special housekeeping initiatives
- Manage inventory and equipment: Maintain stock levels and ensure proper maintenance of housekeeping equipment
- Delight our guests: Ensure excellent service, including VIP and special guest requests
- Here's what you'll do during a typical day: - Supervise the housekeeping team: Train, schedule, and oversee team members to ensure cleanliness and quality standards in guest rooms - Conduct room and area inspections: Perform routine checks of checkout rooms, spot inspections of occupied rooms, and review service areas, storage, and corridors to ensure cleanliness and maintenance standards are met - Coordinate maintenance needs: Report and promptly follow up on any maintenance issues or facility concerns - Oversee special projects: Schedule and supervise periodic deep cleaning and special housekeeping initiatives - Manage inventory and equipment: Maintain stock levels and ensure proper maintenance of housekeeping equipment - Delight our guests: Ensure excellent service, including VIP and special guest requests
Qualifications
- What It Takes to Make the Stay
- At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
- A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
- Housekeeping Supervisor – Saudi National Only
- Education & Qualifications
- High School Diploma or equivalent as a minimum requirement.
- Diploma or Bachelor’s degree in Hotel Management, Hospitality Management, Business Administration, or a related field is preferred.
- Additional training or certifications in Housekeeping, Hospitality, Hygiene, or Health & Safety are an advantage.
- Experience
- Minimum 1–2 years of relevant experience in Housekeeping or Hospitality.
- Previous supervisory or team-lead experience is preferred.
- Previous experience in a 4- or 5-star hotel is an advantage.
- Required Skills
- Good command of English, both written and spoken.
- Strong leadership and team-management skills.
- Ability to assign tasks, monitor staff performance, and ensure compliance with hotel standards.
- Good knowledge of housekeeping operations, room cleaning standards, and public-area cleanliness.
- Ability to conduct room and public-area inspections and follow up on corrective actions.
- Knowledge of Lost & Found procedures and guest service standards.
- Basic knowledge of cleaning chemicals, equipment, and safe handling procedures.
- Good understanding of Health, Safety & Hygiene standards.
- Strong communication, organization, and problem-solving skills.
- Ability to work under pressure and in shifts, including weekends and public holidays.
- Basic computer skills; experience with PMS or housekeeping systems is an advantage.
- What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact. Housekeeping Supervisor – Saudi National Only Education & Qualifications - High School Diploma or equivalent as a minimum requirement. - Diploma or Bachelor’s degree in Hotel Management, Hospitality Management, Business Administration, or a related field is preferred. - Additional training or certifications in Housekeeping, Hospitality, Hygiene, or Health & Safety are an advantage. Experience - Minimum 1–2 years of relevant experience in Housekeeping or Hospitality. - Previous supervisory or team-lead experience is preferred. - Previous experience in a 4- or 5-star hotel is an advantage. Required Skills - Good command of English, both written and spoken. - Strong leadership and team-management skills. - Ability to assign tasks, monitor staff performance, and ensure compliance with hotel standards. - Good knowledge of housekeeping operations, room cleaning standards, and public-area cleanliness. - Ability to conduct room and public-area inspections and follow up on corrective actions. - Knowledge of Lost & Found procedures and guest service standards. - Basic knowledge of cleaning chemicals, equipment, and safe handling procedures. - Good understanding of Health, Safety & Hygiene standards. - Strong communication, organization, and problem-solving skills. - Ability to work under pressure and in shifts, including weekends and public holidays. - Basic computer skills; experience with PMS or housekeeping systems is an advantage.
About Hilton
Hilton is a global hospitality company that manages, franchises and leases hotels and resorts across a portfolio of brands.
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