Housekeeping Supervisor

Company Description

Role Description

• Supervise daily housekeeping operations and staff activities.
• Assign rooms and cleaning tasks and monitor staff performance.
• Inspect guest rooms, public areas, and facilities to ensure cleanliness standards.
• Train and guide housekeeping staff on cleaning procedures and service standards.
• Monitor housekeeping supplies, linen, uniforms, and inventory.
• Coordinate with Front Office and Maintenance teams to resolve guest and room-related issues.
• Respond professionally to guest requests and complaints.
• Ensure proper handling of lost and found items.
• Maintain accurate housekeeping records, checklists, and daily reports.
• Ensure compliance with hygiene, health, safety, and company standards.
• Support deep cleaning, room inspections, and special housekeeping requirements.

Qualifications

• Previous experience in housekeeping, hospitality, or a similar supervisory role.
• Strong leadership and team management skills.
• Good knowledge of cleaning procedures and housekeeping standards.
• Excellent attention to detail and organizational skills.
• Strong communication and customer service abilities.
• Ability to work efficiently under pressure.
• Professional appearance and positive attitude.
• Basic computer skills.