Housekeeping Rooms Supervisor
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Key skills for this role
About the Role
The Ned Doha is seeking a Housekeeping Rooms Supervisor to oversee daily housekeeping operations in a luxury hotel. The role involves supervising staff, inspecting guest rooms, training team members, and managing inventory.
Key Skills for This Role
Responsibilities
- Supervise and schedule housekeeping staff to ensure proper coverage and high standards of cleanliness.
- Conduct daily inspections of guest rooms, public areas, and back of house spaces to ensure adherence to cleanliness and safety protocols.
- Train new housekeeping staff and provide ongoing coaching and feedback to existing team members.
- Develop and implement housekeeping procedures, checklists, and standards to enhance operational efficiency and guest satisfaction.
- Handle inventory management, including ordering and maintaining cleaning supplies and equipment.
- Address guest complaints and concerns related to housekeeping in a timely and professional manner.
- Monitor and manage housekeeping budgets, including labor and supply costs.
- Ensure compliance with health, safety, and sanitation regulations.
- Collaborate with other departments to ensure seamless operation and guest experience.
Requirements
- High school diploma or equivalent required; additional education in hospitality management or related field is advantageous.
- Minimum of 2 3 years of experience in a supervisory role within a housekeeping or hospitality environment.
- Strong leadership skills with a proven ability to manage, motivate, and develop a team.
- Excellent organizational and time management skills with a keen eye for detail.
- Proficiency with housekeeping and cleaning equipment and techniques.
- Strong problem solving skills and the ability to handle multiple tasks simultaneously.
- Excellent communication and interpersonal skills.
- Flexibility to work varied shifts, including evenings, weekends, and holidays.
Full Job Posting
About The Ned Doha
- Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is a refined luxury destination.
- Features seven dining concepts, 90 bedrooms, event spaces, and Ned’s Club with rooftop terrace, spa, gym, and outdoor pool.
Job Purpose
- The Housekeeping Rooms Supervisor will oversee and coordinate the daily activities of the housekeeping team.
- This role involves managing staff, organizing workflow, and ensuring all cleaning and maintenance tasks are completed efficiently.
Responsibilities
- Supervise and schedule housekeeping staff to ensure proper coverage and high standards of cleanliness.
- Conduct daily inspections of guest rooms, public areas, and back of house spaces to ensure adherence to cleanliness and safety protocols.
- Train new housekeeping staff and provide ongoing coaching and feedback to existing team members.
- Develop and implement housekeeping procedures, checklists, and standards to enhance operational efficiency and guest satisfaction.
- Handle inventory management, including ordering and maintaining cleaning supplies and equipment.
- Address guest complaints and concerns related to housekeeping in a timely and professional manner.
- Monitor and manage housekeeping budgets, including labor and supply costs.
- Ensure compliance with health, safety, and sanitation regulations.
- Collaborate with other departments to ensure seamless operation and guest experience.
Qualifications & Competencies
- High school diploma or equivalent required; additional education in hospitality management or related field is advantageous.
- Minimum of 2 3 years of experience in a supervisory role within a housekeeping or hospitality environment.
- Strong leadership skills with a proven ability to manage, motivate, and develop a team.
- Excellent organizational and time management skills with a keen eye for detail.
- Proficiency with housekeeping and cleaning equipment and techniques.
- Strong problem solving skills and the ability to handle multiple tasks simultaneously.
- Excellent communication and interpersonal skills.
- Flexibility to work varied shifts, including evenings, weekends, and holidays.
What’s In It For You?
- Tax free annual salary of QAR 33,000 35,000.
- Company provided accommodation and transportation.
- 21 calendar days annual leave and 11 paid public holidays.
- Sick leave benefits as per Qatar Labour Law.
- Private Medical Insurance for self.
- End of Service benefits.
- Complimentary meals at Neddy’s, our team restaurant.
- Exclusive hotel and dining rates for you, your family, and friends.
- Outstanding learning, development, and career progression opportunities.
- Reward and recognition programs.
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