Housekeeping Attendant
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Key skills for this role
About the Role
Grand Mercure Dubai City is hiring a Housekeeping Attendant to maintain cleanliness and guest satisfaction in a 5-star hotel. Responsibilities include cleaning guestrooms and common areas, replenishing supplies, and following safety protocols.
Key Skills for This Role
Responsibilities
- Clean and maintain all assigned guestrooms and common areas, including dusting, making beds, vacuuming, bathroom cleaning, and inside window cleaning
- Remove soiled linen from rooms and retrieve clean linen from designated storage areas
- Replenish rooms with supplies and amenities according to departmental standards
- Sign in and out master keys daily and maintain proper accountability for all equipment
- Update and accurately record all cleaned rooms in the designated system
- Identify, collect, and properly tag all lost and found articles by following lost and found policy
- Report necessary maintenance items and safety concerns to the line Supervisor promptly
- Follow all departmental policies, procedures, and organizational service standards
- Adhere to all health, safety, and sanitation protocols to maintain a secure work environment
Requirements
- Basic English communication skills with the ability to understand and follow instructions
- Strong interpersonal and communication skills with a friendly and professional demeanor
- Excellent attention to detail and commitment to maintaining high cleanliness standards
- Physical stamina and ability to perform manual tasks, including lifting and standing for extended periods
- Flexibility to work varying shifts and schedules based on departmental needs
- Reliability, punctuality, and strong work ethic
Full Job Posting
Company Description
- Join Grand Mercure Dubai City, a 5 star Accor hotel where local culture meets world class hospitality.
Job Description
- Consistently deliver professional, friendly, and engaging service to all guests and team members.
- Clean and maintain all assigned guestrooms and common areas, including dusting, making beds, vacuuming, bathroom cleaning, and inside window cleaning.
- Remove soiled linen from rooms and retrieve clean linen from designated storage areas.
- Replenish rooms with supplies and amenities according to departmental standards.
- Sign in and out master keys daily and maintain proper accountability for all equipment.
- Update and accurately record all cleaned rooms in the designated system.
- Identify, collect, and properly tag all lost and found articles by following lost and found policy.
- Report necessary maintenance items and safety concerns to the line Supervisor promptly.
- Follow all departmental policies, procedures, and organizational service standards.
- Adhere to all health, safety, and sanitation protocols to maintain a secure work environment.
- Collaborate with team members to support departmental goals and assist colleagues as needed.
- Maintain proper usage and storage of cleaning supplies and equipment.
Qualifications
- Basic English communication skills with the ability to understand and follow instructions.
- Strong interpersonal and communication skills with a friendly and professional demeanor.
- Excellent attention to detail and commitment to maintaining high cleanliness standards.
- Physical stamina and ability to perform manual tasks, including lifting and standing for extended periods.
- Flexibility to work varying shifts and schedules based on departmental needs.
- Proven ability to remain calm, courteous, and focused on guest needs in all situations.
- Team player mentality with a proactive approach to supporting colleagues.
- Reliability, punctuality, and strong work ethic.
- Solid time management and organizational skills.
- Knowledge of and commitment to health, safety, and sanitation best practices.
- Passion for the hospitality industry and genuine interest in delivering exceptional service.
- Ability to follow procedures and adapt to organizational standards and policies.
Additional Information
- A wonderful property just 5 minutes away from Dubai Airport & 250 meter from GGICO metro station.
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