Housekeeper

ABOUT GREYSTAR

Key Role Responsibilities

• Work as part of a friendly and supportive team playing a vital role within the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.
• Responds positively to customer queries, resolving them in a timely manner or signposting residents to the most appropriate person to assist them.
• Cleans the reception, offices, common spaces and restrooms.
• Checks on a daily basis all amenity areas and cleans where required.
• Carries out a full litter pick daily to all external areas in the community.
• Ensures all empty rooms and apartment and targeted show flats are freshened throughout the day to maintain market-ready appeal.
• Conducts weekly flush downs in all empty rooms and apartments in line with health and safety policies.
• Assists in the make-ready process by performing additional duties requested by Community Manager and/or supervisor.
• Informs Community Manager of any observed hazard or potentially dangerous situation to residents, team members, guests, and others.
• Logs maintenance issues with the Customer Service team where identified as part of daily tasks and routine.
• Ad hoc requests to address Resident concerns or queries