Hotel Staff

Provide customers with a heartfelt and memorable experience each and every time they visit.

Meet and greet our customers and check them into their hotel room upon arrival.

Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay.

Make sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Willingness to learn and expand your skills.

Have a great eye for detail, making sure every pint is poured to perfection.

A passion for giving great service and making sure every customer receives a warm welcome.

A positive can-do attitude and be a real team player.

Sufficient spoken and written English to perform the role safely and understand allergen controls.

You’ll receive a competitive salary, pension contribution as well as:

The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.

Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.

Free employee assistance program – mental health, well-being, financial, and legal support because you matter!

Enhanced, family-friendly maternity and paternity policies

Menopause Friendly Employer

Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.