linkedin
Hotel Manager
Elaf Group
Jeddah, KSA
Full Time
Manager
Onsite
1 months ago
Hotel OperationsFinancial ManagementRevenue ManagementGuest Experience ManagementLeadershipPeople Management
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
Hotel OperationsFinancial ManagementRevenue Management
About the Role
Elaf Group is seeking a Hotel Manager in Jeddah to oversee overall hotel operations, financial performance, guest satisfaction, and team leadership. The role requires a Bachelor's degree in Hospitality Management or related field, minimum 5 years of hotel management experience, and strong financial acumen.
Key Skills for This Role
Hotel OperationsFinancial ManagementRevenue ManagementGuest Experience ManagementLeadershipPeople Management
Responsibilities
- Oversee the day to day operation of the hotel, ensuring smooth and efficient service delivery
- Ensure compliance with brand standards, company policies, and local regulations
- Monitor Front Office, Housekeeping, Engineering, Security, and Food & Beverage operations
- Conduct regular property inspections to ensure cleanliness, maintenance, and safety standards are maintained
- Manage guest issues and ensure prompt resolution of complaints
- Exceed budgeted revenue, GOP, and profitability targets
- Monitor daily, weekly, and monthly financial performance
- Control departmental expenses and labor costs
- Review P&L statements and implement corrective actions when required
- Ensure accurate forecasting and budgeting processes
- Work closely with Revenue Management and Sales teams to maximize occupancy, ADR, and RevPAR
- Lead, coach, and develop department heads and hotel team members
Requirements
- Bachelor's degree in Hospitality Management, Business Administration, or related field
- Minimum 5 years of hotel management experience, preferably as a Hotel Manager or Operations Manager
- Strong financial and commercial acumen
- Experience with PMS systems (i.e. Opera)
- Excellent leadership, communication, and problem solving skills
- Fluent in English; Arabic is an advantage
Full Job Posting
Role Overview
- The Hotel Manager is responsible for the overall operation, financial performance, guest satisfaction, and team leadership of the hotel.
Key Responsibilities: Hotel Operations
- Oversee the day to day operation of the hotel, ensuring smooth and efficient service delivery.
- Ensure compliance with brand standards, company policies, and local regulations.
- Monitor Front Office, Housekeeping, Engineering, Security, and Food & Beverage operations.
- Conduct regular property inspections to ensure cleanliness, maintenance, and safety standards are maintained.
- Manage guest issues and ensure prompt resolution of complaints.
Key Responsibilities: Financial Management
- Exceed budgeted revenue, GOP, and profitability targets.
- Monitor daily, weekly, and monthly financial performance.
- Control departmental expenses and labor costs.
- Review P&L statements and implement corrective actions when required.
- Ensure accurate forecasting and budgeting processes.
Key Responsibilities: Revenue & Commercial Performance
- Work closely with Revenue Management and Sales teams to maximize occupancy, ADR, and RevPAR.
- Monitor market trends, competitor activity, and pricing strategies.
- Support local sales initiatives and business development activities.
- Drive direct bookings and guest retention programs.
Key Responsibilities: Guest Experience
- Maintain high guest satisfaction scores across all review platforms.
- Ensure service recovery procedures are implemented effectively.
- Monitor guest feedback and implement improvement initiatives.
- Foster a culture of hospitality excellence throughout the hotel.
Key Responsibilities: Leadership & People Management
- Lead, coach, and develop department heads and hotel team members.
- Conduct regular performance reviews and training programs.
- Ensure appropriate staffing levels and succession planning.
- Promote employee engagement and a positive workplace culture.
- Enforce company policies and disciplinary procedures when necessary.
Key Responsibilities: Health, Safety & Compliance
- Ensure compliance with Ministry of Tourism regulations and licensing requirements.
- Maintain all safety, security, and emergency procedures.
- Ensure compliance with Civil Defense, health, and labor regulations.
- Lead emergency response and crisis management activities when required.
Key Responsibilities: Asset Management
- Protect and maintain the hotel's physical assets.
- Develop and execute preventive maintenance plans.
- Identify and recommend capital expenditure requirements.
- Ensure the hotel remains in excellent operational condition.
Key Responsibilities: Reporting
- Prepare and submit operational, financial, and commercial reports.
- Conduct monthly business reviews and action planning sessions.
- Monitor key performance indicators and implement improvement initiatives.
Qualifications
- Bachelor's degree in Hospitality Management, Business Administration, or related field.
- Minimum 5 years of hotel management experience, preferably as a Hotel Manager or Operations Manager.
- Strong financial and commercial acumen.
- Experience with PMS systems (i.e. Opera).
- Excellent leadership, communication, and problem solving skills.
- Fluent in English; Arabic is an advantage.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Elaf Group
Director of Technical Services
Jeddah, KSA
DirectorFulltime
The Director of Technical Services is responsible for overseeing all engineering, maintenance, and technical functions across the existing hotel portfolio while providing strategic technical expertise and due diligence s
2 months agoView →
Associate – Development & Hospitality Investments
Jeddah, KSA
EntryFulltime
Position Overview The Associate – Development & Hospitality Investments will support the VP Development in evaluating, structuring, and executing hotel and hospitality projects across the Kingdom and internationally. The
2 months agoView →