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Hotel Manager
UAE HOTEL JOBS
Dubai, UAE
Full-time
Mid-Senior
Onsite
Discovered 1 weeks ago
Hotel operationsGuest services and hospitality standardsLeadership and staff supervisionBudgeting and cost controlRevenue managementHotel management systems
Free
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Hotel operationsGuest services and hospitality standardsLeadership and staff supervision
Role Overview
The Hotel Manager will oversee daily hotel operations, lead staff, maintain service standards, and ensure a positive guest experience.
The role is responsible for achieving business and operational goals across hotel departments.
Key Skills for This Role
Hotel operationsGuest services and hospitality standardsLeadership and staff supervisionBudgeting and cost controlRevenue managementHotel management systems
Full Job Posting
Role Overview
The Hotel Manager will oversee daily hotel operations, lead staff, maintain service standards, and ensure a positive guest experience.
The role is responsible for achieving business and operational goals across hotel departments.
Key Responsibilities
- Oversee daily operations across front office, housekeeping, food and beverage, and other departments.
- Manage, supervise, and motivate staff to ensure efficient operations.
- Maintain guest service, cleanliness, and hospitality standards.
- Handle guest enquiries, complaints, and feedback professionally.
- Monitor occupancy, bookings, revenue, and overall hotel performance.
- Develop procedures to improve operational efficiency and service quality.
- Manage budgets, expenses, supplies, and operational costs.
- Coordinate with suppliers, contractors, and external service providers.
- Ensure compliance with hotel policies, health and safety requirements, and relevant regulations.
- Inspect guest rooms, facilities, and common areas regularly.
- Support recruitment, training, performance management, and staff scheduling.
- Prepare reports, update senior management, and implement improvement initiatives.
Qualifications
- A diploma or bachelor's degree in hotel management, hospitality, business administration, or a related field.
- Previous experience in hotel management or a senior hospitality role is required.
- Strong knowledge of hotel operations, guest services, and hospitality standards.
- Excellent leadership, communication, and problem-solving skills.
- Strong organisational and time-management abilities.
- Understanding of budgeting, revenue management, and cost control.
- Customer-focused with a professional and positive attitude.
- Ability to work under pressure and manage multiple operational responsibilities.
- Proficiency in hotel management systems and Microsoft Office.
- Willingness to work flexible hours, weekends, and public holidays when required.
Work Environment
- The role involves working across hotel departments and maintaining smooth operations during peak periods, weekends, and public holidays.
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