Hotel Cleanliness Supervisor
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Key skills for this role
About the Role
Marriott International seeks a Hotel Cleanliness Supervisor to inspect guest rooms and public areas, manage housekeeping activities, and coordinate with other departments. The role requires attention to detail, physical stamina, and the ability to lead and motivate a team.
Key Skills for This Role
Responsibilities
- Inspect guest rooms, public areas, and pool after cleaning to ensure quality standards
- Run sold room reports, verify room status, and prioritize room cleaning
- Assist Housekeeping management in daily activities
- Act as liaison between Housekeeping, Engineering, Front Office, and Laundry
- Document and resolve issues with discrepant rooms
- Prepare, distribute, and communicate changes in room assignments
- Assist in hiring, training, scheduling, evaluating, and coaching employees
- Follow safety and security policies and report maintenance problems
Requirements
- Ability to inspect guest rooms and public areas for quality standards
- Experience in housekeeping or related field
- Ability to lift and carry objects up to 55 pounds
- Ability to stand, walk, kneel, or sit for extended periods
- Strong communication and interpersonal skills
Full Job Posting
POSITION SUMMARY
- Inspect guest rooms, public areas, pool after cleaning to ensure quality standards. Assist Housekeeping management in daily activities.
Key Responsibilities
- Inspect guest rooms, public areas, pool after cleaning.
- Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning.
- Assist Housekeeping management in managing daily activities.
- Act as liaison to coordinate efforts of Housekeeping, Engineering, Front Office, and Laundry.
- Document and resolve issues with discrepant rooms with Front Desk.
- Prepare, distribute, and communicate changes in room assignments.
- Communicate issues to next shift.
- Complete required paperwork.
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
- Follow all company and safety and security policies and procedures.
- Report any maintenance problems, safety hazards, accidents, or injuries.
- Ensure uniform and personal appearance are clean and professional.
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