Hotel Cleanliness Supervisor
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Key skills for this role
About the Role
Aloft Hotels in Dubai seeks a Hotel Cleanliness Supervisor to inspect guest rooms and public areas, manage housekeeping activities, and assist with training. Requires at least 1 year of related work experience and 1 year of supervisory experience.
Key Skills for This Role
Responsibilities
- Inspect guest rooms, public areas, pool, etc. after cleaning by Housekeeper to ensure quality standards
- Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms
- Assist Housekeeping management in managing daily activities
- Act as a liaison to coordinate efforts of Housekeeping, Engineering, Front Office, and Laundry
- Document and resolve issues with discrepant rooms with the Front Desk
- Prepare, distribute, and communicate changes in room assignments
- Communicate issues to next shift and complete required paperwork
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees
Requirements
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
- At least 1 year of supervisory experience
Full Job Posting
Additional Information
- Job Number: 26075810
- Job Category: Housekeeping & Laundry
- Location: Sheikh Rashid Road & 37th Street, Dubai, United Arab Emirates
- Schedule: Full Time
- Located Remotely? N
- Position Type: Non Management
Position Summary
- Contrôler les chambres, les espaces publics, la piscine, etc. après le passage du chargé d'entretien ménager afin de garantir le respect des standards de qualité.
- Effectuer des rapports sur les chambres louées, vérifier le statut des chambres, déterminer les chambres non adaptées, établir des priorités pour le nettoyage des chambres et mettre à jour le statut des chambres des clients sur le départ.
- Assister la direction du service d'entretien ménager dans la gestion des activités quotidiennes.
- Assurer la liaison pour coordonner les efforts des services d'entretien ménager, d'ingénierie, de réception et de blanchisserie.
- Documenter et résoudre les problèmes sur les chambres non adaptées avec la réception.
- Préparer, distribuer et communiquer les changements dans les feuilles d'affectation/plannings.
- Rendre compte des problèmes non résolus à l'équipe suivante. Effectuer les tâches administratives requises.
- Aider la direction à embaucher, former, planifier, évaluer, conseiller, rappeler les règles de disciplines, motiver et accompagner les employés.
Qualifications Recommandées
- Niveau d’études: Diplôme d’études secondaires ou équivalence de niveau secondaire.
- Expérience de travail connexe: Au moins 1 an d’expérience de travail connexe.
- Expérience de supervision: Au moins 1 an d’expérience de supervision.
- Permis ou certification: Aucune
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