Hotel Cleanliness Expert
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Key skills for this role
About the Role
Responsible for maintaining hotel cleanliness, delivering guest requests, and ensuring a safe, professional environment while valuing diversity and inclusion.
Key Skills for This Role
Responsibilities
- Maintain the appearance and cleanliness of the whole hotel
- Deliver guest requests
- Stock carts
- Clean rooms and public spaces
Requirements
- Ability to stand, sit, or walk for an extended time
- Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
- Professional uniform, personal appearance, and communications
Full Job Posting
Position Summary
- Our jobs aren't just about giving guests a clean room and a freshly made bed.
- Instead, we want to build an experience that is memorable and unique.
- Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel.
- They are empowered to move about their space and do what needs to be done.
- Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
Critical Success Factors
- Ensuring a safe work place
- Following company policies and procedures
- Maintaining confidentiality
- Upholding quality standards
- Ensuring your uniform, personal appearance, and communications are professional
Physical Requirements
- Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time)
- Taking a hands on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance)
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