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Hot Deli Manager
99 Ranch Market
Austin, USA
Full-time
Entry · 1+ years experience
Onsite
Discovered 1 weeks ago
Free
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- Overall Department Operation – Oversee the operation of the Hot Deli department starting from product preparation, product display, material distribution, and inventory control to increase product exposure and process efficiency for higher sales.
- Customer Service – Ensure department team members provide excellent customer service, identify any issues in the early stage and propose action plans on a continued basis, and encourage and answer all customer suggestions and complaints to increase customer service optimization.
- Sales & Financial Performance – Drive department sales to achieve sales and margin targets, control labor and stock loss, analyze sales data, control costs and meet company financial projections.
- PI Count & System Usage – Use the company system to track product sales and inventory, ensure accurate inventory numbers, and efficiently conduct the monthly physical inventory count.
- EE Management – Supervise, delegate, and schedule tasks to employees with constructive feedback for further improvement and personal growth, recommend disciplinary actions, transfers, promotions, hiring, and rate increase by consulting with the HR department, including training employees in equipment operation and product handling, presentation, and rotation.
- Omni & HQ Support – Assist in supervising and performing Omni channel services and initiatives and all accounting, administrative, maintenance, and marketing duties, including identifying efficient and productive weekly marking plans by utilizing all resources available to achieve better performance and maximize sales.
- Ordering & Receiving – Make reasonable product ordering according to the company’s order, schedule, and deadlines, and check product quality and quantity when receiving products.
- Stocking & Processing – Distribute, refill, and rotate deliveries, products, and stock room using First-In-First-Out (FIFO) methods to meet customer needs and manage the cutting, trimming, and packing of products into saleable sizes, weights, and labeling to reflect accurate pricing information.
- Display – Manage and decorate stores with attractive product displays and proper signage to showcase freshness and quality, create and distribute promotional materials to customers, and ensure shelf tags are labeled correctly to drive sales and marketing initiatives.
- Cashier & Product Return – Lead and execute all cash handling and product return procedures, complete the check-out process accurately and efficiently, and adequately handle expired and recalled products to reduce waste.
- Compliance, Loss Prevention, & Reporting – Control, safeguard, and monitor all store department assets, help implement company policies and procedures, resolve any department accidents, urgent notices, and other violations or incidents, and report them to ASM/SM/DM.
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