Hostess & Waitress
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Key skills for this role
Key Skills for This Role
Full Job Posting
Responsibilities
- Greet guests warmly upon arrival and provide a professional first impression.
- Manage reservations, walk-ins, and waiting lists efficiently.
- Escort guests to their tables and provide menus.
- Answer phone calls and respond to guest inquiries about reservations, menus, and services.
- Coordinate with servers and management to ensure smooth seating and service flow.
- Maintain the cleanliness and organization of the entrance, waiting area, and hostess stand.
- Handle guest complaints or special requests politely and professionally.
- Assist in managing special events or large parties when required.
- Promote positive guest experiences to encourage repeat visits.
Requirements
- Previous experience as a hostess, guest relations representative, receptionist, or in a similar role is preferred.
- Excellent communication and customer service skills are required.
- A friendly, presentable, and confident personality is expected.
- Good command of English is required.
- Ability to work in a fast-paced hospitality environment is required.
Workplace
- The work location is in person.
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