Hostess
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Key skills for this role
About the Role
A vibrant team in Dubai is seeking a warm and welcoming Hostess to greet guests, manage reservations, and provide exceptional customer service. Previous hostess or front-of-house experience and fluency in English are required.
Key Skills for This Role
Responsibilities
- Greet guests promptly and courteously upon arrival
- Manage reservations and seating arrangements to optimize dining room flow
- Assist guests with inquiries regarding the menu and restaurant services
- Maintain a clean and organized reception area
- Handle guest complaints or concerns professionally and escalate when necessary
- Provide information about daily specials and promotions
- Ensure compliance with health and safety regulations
- Handle waiting lists and provide estimated timings
Requirements
- Previous experience in a similar hostess or front of house role preferred
- Excellent interpersonal and communication skills
- Able to stay calm and friendly under pressure
- Strong organizational skills and attention to detail
- Professional appearance and positive attitude
- Ability to work flexible hours including evenings, weekends, and holidays
- Fluency in English; additional languages are a plus
- Experienced in SevenRooms
Full Job Posting
The Role
- We are seeking a warm and welcoming Hostess to join our vibrant team in Dubai.
- The ideal candidate will be the first point of contact for our guests, providing exceptional customer service to create an inviting atmosphere.
- This role requires excellent communication skills and the ability to manage guest seating efficiently in a fast paced environment.
Responsibilities
- Greet guests promptly and courteously upon arrival.
- Manage reservations and seating arrangements to optimize dining room flow.
- Assist guests with inquiries regarding the menu and restaurant services.
- Maintain a clean and organized reception area.
- Handle guest complaints or concerns professionally and escalate when necessary.
- Provide information about daily specials and promotions.
- Ensure compliance with health and safety regulations.
- Handle waiting lists and provide estimated timings.
Requirements
- Previous experience in a similar hostess or front of house role preferred.
- Excellent interpersonal and communication skills.
- Able to stay calm and friendly under pressure.
- Strong organizational skills and attention to detail.
- Professional appearance and positive attitude.
- Ability to work flexible hours including evenings, weekends, and holidays.
- Fluency in English; additional languages are a plus.
- Knowledge of the local area and hospitality industry is an advantage.
- Experienced in SevenRooms.
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