Hostess - Brasserie (All Day Dining)
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Key skills for this role
About the Role
Greet and seat guests, maintain cleanliness, ensure quality standards, and develop positive relationships while adhering to safety policies.
Key Skills for This Role
Responsibilities
- Greet guests and determine the number in their party
- Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest
- Guide guests through the dining rooms and provide any needed assistance
- Move and arrange tables, chairs, and settings and organize seating for groups with special needs
- Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting
- Check menus to ensure they are current, clean, plentiful, and wrinkle free
- Maintain cleanliness of work areas throughout the day, practicing clean as you go procedures
- Monitor dining rooms for seating availability, service, safety, and well being of guests
Requirements
- Ability to stand, sit, or walk for an extended period of time
- Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
- Excellent communication and interpersonal skills
- Ability to maintain a professional appearance and adhere to company standards
Full Job Posting
Position Summary
- Greet guests and determine the number in their party.
- Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc.
- Guide guests through the dining rooms and provide any needed assistance.
- Move and arrange tables, chairs, and settings and organize seating for groups with special needs.
- Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting.
- Check menus to ensure they are current, clean, plentiful, and wrinkle free.
- Maintain cleanliness of work areas throughout the day, practicing clean as you go procedures.
- Monitor dining rooms for seating availability, service, safety, and well being of guests.
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Welcome and acknowledge all guests according to company standards.
- Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
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