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Host-Hostess (Full-Time) - Rix's Sports Bar, Disney's Coronado Springs Resort (FL, Lake Buena Vista)

Palmas Restaurant Group
Florida, USA
Full-time
Entry
Onsite
Discovered 2 days ago
Free

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Join Our Team!

Our company celebrates and embraces Mexican culture through our dining experiences.

We have a long-standing partnership with Walt Disney World and operate properties at Epcot, Coronado Springs, and Frontera Cocina at Disney Springs.

Be part of something special and enjoy of great benefits and exclusive Disney perks

General Description

Being a Host/Hostess is more than just greeting and seating guests. The primary responsibility of the Host/Hostess is to be the first point of contact for the guest with the restaurant. The Host/Hostess must know everything about the restaurant, from hours of operation and directions to reservations and available seating. This information is used to make the guests’ arrival at the restaurant a flawless experience and to keep other team members informed of what to expect.

Work Duties

  • Answer phone in a timely and appropriate manner
  • Prepare and maintain Host/Hostess area for guest arrival
  • Properly and efficiently utilize the restaurant reservation, seating and paging systems
  • Politely greet all guests in a timely fashion
  • Lead guests to the table and seat guests in an appropriate fashion
  • Politely inform guests of wait times and prepare wait lists as necessary
  • Answer any guest questions as necessary
  • Offer all guests a fond farewell
  • Have basic knowledge of acceptable forms of payment and the Disney Dining Plan
  • Perform work duties in compliance with all Company guidelines and policies
  • Display proper food safety procedures at all times
  • Follow all necessary laws and processes for the safe service of alcohol
  • Work closely with all other team members and display good teamwork
  • Follow the Disney 5-Keys Basics, Service Basics and Company Guidelines at all times
  • All other tasks as assigned
  • NOTE: This Job Description is subject to change at any time

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