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Westside Private Hospital is a specialised short-stay facility, supporting a diverse range of specialties including Gastroenterology, Ophthalmology, Orthopaedics, Urology, General & Colorectal Surgery, Dermatology, MOHs, IVF, Breast and Endocrine Surgery, Plastic Surgery and Oral Surgery.
We have 4 Operating Theatres, 1 procedure room, 3 treatment rooms, a 12-bed Post Anaesthetic Care Unit, a 9-chair Stage 3 PACU, and 6-bed surgical ward.
As a hospital Administration Manager, you are the heartbeat of our team, bringing our mission of the best possible care to life. You’ll support the smooth running of our facility by driving clinical excellence and patient safety at every stage of their journey. Through close collaboration with our multidisciplinary team, you’ll ensure outcomes that are positive, reliable and centred on the person in front of you.
With respect and collaboration, you will:
Drive quality and safety improvement: Support the GM & DON with quality and safety activities, helping embed continuous improvement, evidence-based and safe practice and excellence across the hospital.
Support operational performance and efficiency: Assist and oversee with the GM & DON, financial management, resources, rostering, procurement, administration, quality and safety activities.
Lead, mentor and educate: Provide guidance, coaching and leadership to the team.
Keep patient safety central: Maintain clear communication with the team and respond proactively to risks, changes or concerns.
Build strong stakeholder relationships: Develop positive working relationships with Visiting Medical Officers, patients, colleagues and other key stakeholders.
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Champion patient-centred care: Help create a culture of excellence where patients receive consistent, compassionate care throughout their journey.
You are a compassionate and dedicated professional who pairs clinical excellence with a genuinely warm, patient-first approach. You thrive in a collaborative, down-to-earth environment and take real pride in the high standard of care you provide.
To succeed in this role, you will have:
Strong stakeholder management and team leadership experience
Knowledge of health fund contracting and the Australian Private Health System
Proficiency in Patient Administration Software (preferably FYDO)
Strong IT skills (MS Office suite)
Sound knowledge of medical terminology
Commercial acumen with strong problem-solving and conflict resolution skills
Ability to manage competing priorities with high attention to detail
Passion for providing exceptional customer service in a healthcare setting
We'd love it if you also had:
Experience in our hospital's specialties
Experience in a fast-paced day / short stay hospital environment
Don't quite tick all the boxes? At Nexus, what matters most is your strong patient focus and commitment to exceptional care. If that sounds like you, we still encourage you to apply.
We know that to give your best to our patients, you need a workplace that truly backs you. We've built an environment where you are recognised as a whole person - never just a number or a name on a roster.
At Nexus, healthcare is always personal. With us, you'll:
Bring world-class care home to your community: Help us provide a level of care you'd trust for yourself and your family. The kind you can truly be proud of.
Join a team that has your back and keeps you strong: Our teams are high performing but incredibly down to earth. Here, people know your name, treat you warmly and are genuinely keen to connect.
Seize the growth that's yours for the taking: Don't wait for permission to move forward - just ask! Every day, you'll find new ways to step up and shape the career you want.
Get the support you need for the life you want: We respect your time as much as your dedication and expertise. You'll enjoy a predictable schedule with the time you need to rest and recharge.
You'll also enjoy a range of other benefits, including:
Better rosters: Predictable schedules with minimal to no weekend shifts, giving you the freedom to plan your life.
Time to recharge: 4 weeks of annual leave to rest and reset.
The ultimate Christmas break: Up to 3 weeks off over the festive season during our extended hospital closure.
Health & wellbeing: Gym discounts via Fitness Passport and free, confidential counselling through our EAP
Healthcare discounts: Substantial savings on surgical procedures at Nexus facilities for you and your family
Everyday savings: Exclusive online rewards and discounts across major national retailers.
Referral bonus: Earn a cash bonus when you introduce great talent to our growing network.
Novated leasing option: Plus discounts on travel and transport.
Learn more about what it's like to work at Nexus Hospitals by visiting our careers page.
You'll find it at Nexus. To apply for this role, simply click apply and attach your resume and cover letter.
Nexus Hospitals is an equal opportunity employer, committed to diversity, equity and social inclusion. We welcome applications from people of all backgrounds, and strive to provide a recruitment experience that's fair, inclusive and accessible.
Please note, this position requires pre-employment screening including:
A recent criminal history check
Confirmation of Australian working rights
A Working With Children or Vulnerable People check, in line with the requirements of the relevant state or territory
Evidence of immunisation (immunisation and vaccination requirements are aligned with the relevant health standards in each state)
Nexus Hospitals is a specialist day and short-stay hospital network providing surgical care to Australian patients.
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