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Hospice Admission Coordinator
Gentiva
Crestview, UAE
Full Time
Entry
Onsite
4 weeks ago
Healthcare AdmissionsInsurance VerificationCustomer ServiceMedicare GuidelinesDocumentation Compliance
Free
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Healthcare AdmissionsInsurance VerificationCustomer Service
About the Role
Gentiva is seeking a Hospice Admission Coordinator to manage the full admissions process for hospice care. Responsibilities include coordinating referrals, verifying insurance, and ensuring compliance.
Key Skills for This Role
Healthcare AdmissionsInsurance VerificationCustomer ServiceMedicare GuidelinesDocumentation Compliance
Responsibilities
- Serve as primary contact for new referrals and coordinate all aspects of patient admission within the company's 3 hour standard
- Communicate promptly with patients, families, referral sources, and internal clinical staff to ensure seamless admission
- Obtain and verify insurance information, complete payer source verification, and assist billing staff
- Participate in daily team meetings, marketing initiatives, and community education events
- Maintain accurate admission and referral data in the company's information system
- Ensure compliance with all federal, state, and Medicare regulations
- Support after hours and weekend admissions as needed
Requirements
- High school diploma or equivalent
- Experience in healthcare admissions, hospice, or medical office administration preferred
- LPN/LVN certification or Bachelor's degree in business, social work, psychology, or nursing preferred
- Strong organizational, communication, and customer service skills
Full Job Posting
Overview
- As an Admission Coordinator, you’ll play a key role in helping patients and families access compassionate hospice care when they need it most.
- This position manages the full admissions process, collaborating with referral sources, physicians, case managers, and families.
Key Responsibilities
- Serve as the primary contact for new referrals and coordinate all aspects of patient admission within the company’s 3 hour standard.
- Communicate promptly with patients, families, referral sources, and internal clinical staff to ensure a seamless admission experience.
- Obtain and verify insurance information, complete payer source verification, and assist billing staff to ensure accurate and timely reimbursement.
- Participate in daily team meetings, marketing initiatives, and community education events to strengthen relationships with referral sources.
- Maintain accurate admission and referral data in the company’s information system.
- Ensure compliance with all federal, state, and Medicare regulations, as well as company policies and procedures.
- Support after hours and weekend admissions, as needed, to meet patient and family needs.
Qualifications
- High school diploma or equivalent required.
- Experience in healthcare admissions, hospice, or medical office administration preferred.
- LPN/LVN certification or Bachelor’s degree in business, social work, psychology, or nursing preferred.
- Strong organizational, communication, and customer service skills.
- Knowledge of hospice services, Medicare guidelines, and community resources beneficial.
Benefits
- Competitive Pay
- 401(k) with Company Match
- Career Advancement Opportunities
- Medical, Dental, Vision Insurance (Full Time)
- Mileage Reimbursement or Fleet Vehicle Program
- Generous Paid Time Off + 7 Paid Holidays
- Wellness Programs
- Education Support & Tuition Assistance
- Free Continuing Education Units (CEUs)
- Company paid Life & Long Term Disability Insurance
- Voluntary Benefits
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