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Holidays and Visa Consultant
Dealcation Travel & Tourism
Dubai, UAE
Full Time
Mid
Onsite
3 days ago
AmadeusGalileoGlobal Visa ApplicationsHoliday Itinerary PlanningTicketingMICE
Free
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AmadeusGalileoGlobal Visa Applications
About the Role
Dealcation Travel & Tourism seeks a Holidays and Visa Consultant with expertise in global visa applications, holiday itineraries, and GDS systems (Amadeus, Galileo). The role involves handling inbound/outbound UAE holiday programs, ticketing, and customer service for B2C and B2B clients.
Key Skills for This Role
AmadeusGalileoGlobal Visa ApplicationsHoliday Itinerary PlanningTicketingMICE
Responsibilities
- Prepare inbound and outbound UAE holiday programs and itineraries
- Process complete travel assistance including airline tickets, hotel accommodation, visas, etc.
- Manage ticket sales through online platforms, offline, social media, and phone
- Handle customer queries and follow ups to ensure retention and engagement
- Develop tailor made itineraries, quotations, and packages for clients
- Liaise with key suppliers locally and internationally
- Attend networking events, product updates, roadshows, and training programs
Requirements
- Minimum 3+ years working in Travel/DMC/Events/Hospitality in the UAE
- Knowledgeable in global visa application, processing, documentation, and requirements per destination
- Highly knowledgeable in GDS systems Galileo and Amadeus
- Previous experience with DMC, Events, Hospitality or Travel industry
- Fluency in English is a must
- Minimum qualification level to Air Fares & Ticketing
- Preferably holding a valid UAE Residency
Full Job Posting
Company Overview
- We are a Travel Destination Management Company operating in the UAE offering exclusive deals and luxury experiences.
Job Fulfilment
- Previous work experience in handling Europe, Asia and Americas destinations.
- Knowledgeable in global visa application, processing, documentation, and requirements per destination.
- Prepare inbound and outbound UAE holiday programs and itineraries.
- Upload and distribute products online, partners and platforms accurately.
- Process complete travel assistance from A to Z.
- Managing ticket sales through various channels.
- Well versed in airline policies, baggage handling, rerouting rules, refunds, and cancellations.
- Knowledgeable in handling B2C and B2B partners globally.
- Customer oriented booking and ticketing reservations using Amadeus and Galileo.
- Develop tailor made itineraries, quotations, packages, and programs.
- Generate new customer accounts and develop repeat business.
- Ensure customer follow ups for retention and engagement.
Skills and Key Added Value
- Great interpersonal and advanced communication skills.
- Strong presentation and excellent negotiation skills.
- Minimum qualification level to Air Fares & Ticketing.
- Highly knowledgeable in handling Global Visa Applications and Holidays.
- Highly knowledgeable in GDS systems Galileo and Amadeus.
- Strong understanding of Flight Ticketing, Holidays and MICE industry.
- Ambitious, flexible, team player, positive attitude, self motivated, goal oriented.
- Excellent grooming standards and presentable.
- Ability to organize own schedule efficiently and work independently.
- Ability to convince partners on the phone.
- Quick, resourceful, flexible, accurate, strong analytical and eye for detail.
- Proficient in Microsoft Office Tools Outlook, Excel, Word, PowerPoint.
What We Offer
- Workplace Diversity and Innovation
- Dynamic work environment and multi cultural team
- Fast paced, collaborative, and diverse culture
- Open communication and flat hierarchy
- Clear career progression path
- Mentorship, coaching, and skill building programs
- Opportunities to attend industry events and exhibitions
- Work with unique and luxury product experiences
- Direct involvement in high impact projects and campaigns
- Opportunities for local and international business trips
- Performance based bonuses and recognition
- Paid holidays and travel discounts
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