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Help Desk Representative

Compass Health Network

Remote, USA

Full-time

Entry · 1+ years experience

Remote

USD 26.1-26.1 hourly / hour

Discovered 1 weeks ago

Help desk

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Key Responsibilities

Serve as the first point of contact for employees seeking technology assistance.
Provide timely, entry-level support for hardware, software, and technology-related questions.
Troubleshoot and resolve common technical issues through remote and direct support.
Provide basic training and guidance to help employees use technology effectively.
Receive, prioritize, document, and follow up on help desk requests.
Identify and escalate issues requiring additional IT expertise.
Help ensure employees have the technology support they need to successfully do their work.

Requirements, Skills, Knowledge and Expertise

High School/GED required
Associate degree preferred
At least one (1) year experience preferred

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Help Desk Representative

Job Fit Check

Key Skills for This Role

Full Job Posting

Key Responsibilities

Requirements, Skills, Knowledge and Expertise

About Compass Health Network

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