Heavy Equipment Sales Support Specialist – Crane
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Key skills for this role
Role Overview
The full-time, on-site role is based in Doha and supports the sales team in promoting and selling crane products and solutions.
The specialist prepares quotations, technical proposals, and sales documentation and coordinates with suppliers and internal departments.
The role assists with product selection, technical guidance, customer communication, CRM records, order tracking, demonstrations, and after-sales coordination.
The specialist maintains current knowledge of crane specifications, applications, and market trends.
Key Skills for This Role
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Company Description
Mannai Heavy Equipment and Commercial Vehicles Group specializes in sales, after-sales, and service for heavy equipment and commercial vehicles in industrial and construction sectors.
The group is an exclusive distributor and dealer for multiple globally recognized brands.
Role Description
The full-time, on-site role is based in Doha and supports the sales team in promoting and selling crane products and solutions.
The specialist prepares quotations, technical proposals, and sales documentation and coordinates with suppliers and internal departments.
The role assists with product selection, technical guidance, customer communication, CRM records, order tracking, demonstrations, and after-sales coordination.
The specialist maintains current knowledge of crane specifications, applications, and market trends.
Responsibilities
- Support crane product and solution sales and prepare quotations, technical proposals, and sales documentation.
- Coordinate timely responses to customer inquiries with suppliers and internal departments.
- Review customer requirements, assist with product selection, and provide technical guidance.
- Manage customer communication, update sales and CRM records, and track orders and deliveries.
- Coordinate after-sales activity with service and parts teams.
- Prepare reports, participate in product demonstrations, and contribute to sales strategies.
Qualifications
- Strong technical knowledge of cranes and heavy equipment, including specifications, applications, and mechanical and hydraulic systems.
- Sales support and customer service skills, including inquiry handling, quotations, proposals, and professional communication.
- Proficiency in Microsoft Office, CRM systems, data entry, and record keeping.
- Organizational and coordination skills for managing multiple tasks and collaborating with teams and suppliers.
- Strong written and verbal communication skills for presenting technical information clearly.
- 3-5 years of heavy equipment or crane sales support experience, or related industrial or construction experience, is highly beneficial.
- A bachelor's degree in engineering, business, or a related field is preferred.
- Commitment to safety, quality, and continuous learning.
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