Heart of House Specialist
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Key skills for this role
About the Role
Marriott International is seeking a Heart of House Specialist (Utility Cleaner) to support cleaning operations across kitchen, food and beverage, and laundry departments. The role involves operating cleaning equipment, maintaining linens and dining ware, and ensuring a safe, professional work environment.
Key Skills for This Role
Responsibilities
- Prepare fresh clean linen and spotless dining ware for guests
- Operate and maintain cleaning equipment such as dish washing machines, hand wash stations, linen washers and dryers
- Transport dishware or linens across the hotel
- Ensure adherence to quality expectations and standards
- Develop and maintain positive working relationships with other employees and departments
- Report accidents, injuries, and unsafe work conditions to manager
Requirements
- No high school diploma or G.E.D. equivalent required
- No related work experience required
- No supervisory experience required
- Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds
- Ability to stand, sit, or walk for extended periods
- Ability to reach overhead and below knees, including bending, twisting, pulling, and stooping
Full Job Posting
Position Summary
- Our Utility Cleaners play an important role in support of a number of vital hotel functions.
- Associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs.
- Tasks include preparing fresh clean linen and spotless dining ware, operating cleaning equipment, and transporting dishware or linens.
Preferred Qualifications
- Education: No high school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
Critical Success Factors
- Create a safe workplace, follow company policies and procedures, uphold quality standards.
- Ensure uniform, personal appearance, and communications are professional.
- Develop and maintain positive working relationships with other employees and departments.
- Support team to reach common goals, listen and respond appropriately to concerns.
- Report accidents, injuries, and unsafe work conditions to manager.
- Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
- Stand, sit, or walk for an extended period; reach overhead and below knees, including bending, twisting, pulling, and stooping.
- Perform other reasonable job duties as requested by Supervisors.
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