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Healthcare Systems Improvement Specialist
Churches of Christ in Queensland
Brisbane City, UAE
Full Time
Mid
Onsite
3 weeks ago
Clinical SystemsProcess ImprovementTrainingCommunicationProblem SolvingAutumnCare
Free
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Clinical SystemsProcess ImprovementTraining
About the Role
Churches of Christ seeks a Healthcare Systems Improvement Specialist to bridge frontline care teams and technology. You will identify pain points, train staff, and optimize clinical systems.
Key Skills for This Role
Clinical SystemsProcess ImprovementTrainingCommunicationProblem SolvingAutumnCare
Responsibilities
- Collaborate with nurses, carers, and operational staff to understand system pain points
- Identify and implement better ways of working in clinical and care systems
- Support and train staff on systems they use every day
- Translate real world challenges into system improvements
- Partner with internal IT teams and vendors to enhance applications
- Help roll out system updates and ensure they work in practice
- Create simple, practical guides and training materials
Requirements
- Strong understanding of aged care, healthcare, or community services environments
- Natural problem solver with curiosity and initiative
- Confidence collaborating with people and explaining ideas clearly
- Interest in improving systems, processes, and workflows
- Willingness to learn technical systems and build new skills
- Current National Police Certificate or ability to acquire
- Working with Children (Blue Card) or ability to acquire
- Child Safety and Personal History Screening Check (LCS) or ability to acquire
Full Job Posting
Role Overview
- Healthcare Systems Improvement Specialist role based at Kenmore Head Office
- 12 18 months fixed term contract, full time
- Take clinical or operational skills to improve systems behind care delivery
What You Will Be Doing
- Collaborating directly with nurses, carers, and operational staff to understand what is working and what’s not
- Identifying pain points in clinical and care systems and finding better ways of working
- Supporting and training staff on the systems they use every day
- Translating real world challenges into system improvements
- Partnering with internal IT teams and vendors to enhance and optimise applications
- Helping roll out system updates and ensuring they actually work in practice
- Creating simple, practical guides and training that people actually use
Who This Role Would Suit
- A nurse, clinical professional or practice lead who enjoys improving processes
- A care coordinator or operational leader who is the go to person for systems questions
- A super user of care or clinical systems (e.g. AutumnCare, MediSphere, Riskman or similar)
- A business analyst wanting to work closer to real world care delivery
- Someone ready to move from frontline or operational work into a corporate role
What You Will Bring
- Strong understanding of aged care, healthcare, or community services environments
- A natural problem solver with curiosity and initiative
- Confidence collaborating with people and explaining ideas clearly
- An interest in improving systems, processes, and workflows
- A willingness to learn technical systems and build new skills
Possess Or Willingness To Obtain
- Current National Police Certificate – or the ability to acquire
- Working with Children (Blue Card) – or the ability to acquire
- Child Safety and Personal History Screening Check (LCS) – or the ability to acquire
Why Join Our Team
- 5 weeks annual leave
- Hybrid / flexible working arrangements
- Free on site parking + on site café with staff discount
- Not for profit salary packaging up to $18,549 tax free
Who We Are – Churches Of Christ
- One of Australia’s largest and most diverse not for profit organisations
- Delivers care and community services across Residential Aged Care, Home Care, Retirement Living, Foster and Kinship Care, and Housing Support
- Guided by values of Integrity, Compassion, Excellence and Courage
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