Healthcare Program Manager, Cohort-Based Learning

• Serve as the primary day-to-day relationship manager for Penn Foster's partnership with Springboard.
• Build and strengthen collaborative relationships with external partners, working toward long-term strategic partnerships.
• Represent Penn Foster in partner meetings, providing academic expertise and thoughtful recommendations.
• Coordinate cross-functional initiatives across Academics, Product, Operations, Learner Experience, Legal, and Compliance teams.

• Monitor learner performance, completion rates, certification outcomes, and program metrics to identify opportunities for improvement.
• Use research and data to recommend enhancements to curriculum, learner engagement, and program effectiveness.
• Support program launch readiness, ongoing operations, and continuous optimization of cohort-based learning experiences.
• Ensure programs maintain compliance with accreditation standards, institutional policies, and regulatory requirements.

• Partner closely with internal stakeholders, including Holly Peterman and cross-functional leadership teams, to execute strategic initiatives.
• Develop presentations, reports, documentation, and communications for internal and external audiences.
• Manage multiple priorities while responding quickly to changing business needs and partner requests.
• Confidently communicate recommendations, influence stakeholders, and drive decisions across diverse teams.

• Bachelor's degree in Healthcare, Education, Healthcare Administration, Public Health, or a related field.
• 5+ years of experience in healthcare education, academic program management, workforce development, or program development.
• Experience supporting curriculum development or educational content creation.
• Experience managing cross-functional projects and external partnerships.
• Excellent written and verbal communication skills.
• Strong research, analytical, organizational, and project management skills.
• Ability to manage multiple priorities in a fast-paced, collaborative environment.

• Master's degree in a related discipline.
• Experience with online, hybrid, or cohort-based learning programs.
• Knowledge of healthcare certification pathways and workforce education.
• Familiarity with accreditation and regulatory standards.
• Experience working with Learning Management Systems (LMS).
• Experience using learner and program data to drive continuous improvement.

• You are a relationship builder who develops trusted partnerships with internal and external stakeholders.
• You combine strategic thinking with strong execution and attention to detail.
• You enjoy researching complex topics and translating insights into actionable recommendations.
• You have experience contributing to curriculum development and creating learner-centered educational experiences.
• You communicate confidently, influence without direct authority, and are comfortable speaking up with new ideas.
• You thrive in a dynamic environment where priorities evolve and collaboration is essential.
• You are passionate about improving healthcare education and preparing learners for career success.

• Role Assessment: Candidates will be required to complete a role-specific assessment as the first step in the hiring process. Assessment results will be used to evaluate alignment with the position and determine next steps in the process.
• Recorded Video Interviews: All video interviews conducted during the hiring process will be recorded to support internal hiring consistency and process improvement.
• Background Checks: Employment with Penn Foster Group is contingent upon successfully completing applicable pre-employment screening requirements, which may include verification of employment history, education, and criminal background, where permitted by law.
• Identity Verification (Form I-9): As part of our onboarding process, all hires must complete employment eligibility verification in compliance with federal law. This includes remote Form I-9 verification, which may require an in-person identity verification step with an authorized representative.
• On-Camera Work Environment: We operate in a highly collaborative, remote, on-camera culture when working remotely. Employees are expected to be on camera during meetings unless extenuating circumstances apply.

At Penn Foster Group, we are transforming online learning to help learners by uniting Penn Foster, CareerStep, Ashworth College, James Madison High School, the New York Institute of Photography, the New York Institute of Art and Design, and other education platforms.

Together, we create an accelerated path to greater economic mobility through real-world skills and knowledge that enable them to achieve long-term success in the workplaces of the future.

Our history dates back to 1890 when our founder, Thomas Foster, pioneered distance education by offering training by mail for coal miners to get the necessary skills for safer jobs.

Today, with the partners who use our education and training programs, we continue that mission of providing accessible training and education for in-demand skills and are building a workforce that’s prepared for the future job market.

Equal Employment Opportunity: We strive toward Diversity, Equity, and Inclusion at Penn Foster Group by intentionally building teams that are diverse – in identities, lived experiences, and ideas to create a culture where people feel connected to each other and have a sense of belonging. We value diversity, equity, and inclusion because it is the foundation that enables us to achieve what we set out to do as an organization – from maximizing the number of learners who can reach their goals while giving them the kinds of experiences we want them to have, to becoming the type of company we want to work in.

What We Offer: We offer a robust benefits package that includes medical, dental, vision, flexible spending, generous paid time off, sponsored volunteer opportunities, a 401K with a company match, plus free access to all of our online programs.