Head of Sales

o Engage with prospective clients to understand their needs and propose relevant solutions.

o Deliver impactful product demonstrations and presentations, showcasing value proposition and ROI.

o Lead pricing discussions and contract negotiations, ensuring mutually beneficial agreements.

o Coordinate with internal teams to facilitate smooth onboarding for new clients.

o Stay updated on industry trends, competitors, and client needs to refine sales approaches.

o Provide feedback to internal teams to improve products and solutions.

o Identify cross sell opportunities and targets with the client

o Map and engage existing customers across verticals/departments

o Develop a deep understanding of client goals and align company solutions to meet their needs.

o Build and maintain strong relationships with existing clients, acting as their primary point of contact.

o Conduct regular check-ins to address concerns, and gather feedback.

o Develop and implement tailored account plans to deepen engagement and increase account revenue.

o Monitor client satisfaction and resolve any issues promptly to ensure long- term retention.

o Maintain regular updates on client business strategy and financial changes to ensure revenue goals are aligned.

o Work closely with internal teams, including product, support, and marketing,to deliver a seamless client experience.

o Advocate for client needs internally to inform product development and service enhancements.

o Work closely across regions/teams to accelerate partnerships.

o Identify opportunities to upsell or cross-sell additional products and services to existing clients.

o Prepare and deliver customized proposals for expanding partnerships.

o Regularly review account performance metrics and usage data, suggesting improvements or enhancements.

o Conduct periodic business reviews to strengthen client relationships and align on future strategies.

• 15+ years of experience in sales and account management, in the BFSI product/tech/platform sales/Fintech/SaaS space.
• Experience in independently managing accounts, owning P&L.
• Ability to drive discussions at senior levels for platform sales conversion and account management.
• Strong negotiation and relationship-building skills, with a customer-first mindset.
• Demonstrated ability to manage a full sales cycle, from prospecting to closing and account growth.
• Understanding of the Banking and NBFC sector in India.
• Knowledge of banking products, processes, debt instruments, regulations and trends is a huge plus.
• Exceptional communication, negotiation, and relationship-building skills.
• Education: Engineering graduate, preferably with MBA or an equivalent degree