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Head of Personal Training

KUN Sports
Jeddah, KSA
Full Time
Director
3 weeks ago
Personal TrainingRevenue managementTrainer developmentFitness programmingSales performance analysisLeadership
Free

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Personal TrainingRevenue managementTrainer development
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Role purpose

  • The Head of Personal Training is responsible for leading, developing, and governing the Personal Training function across all clubs.
  • The role ensures that Personal Training services are delivered consistently, professionally, and in line with company standards, revenue targets, member experience expectations, and fitness best practices.
  • The position is responsible for driving PT revenue performance, improving trainer productivity, setting PT standards, supporting trainer development, monitoring PT quality, and providing technical and commercial guidance to clubs, Area Managers, Branch Managers, Fitness Managers, and Personal Traine

KEY ACCOUNTABILITIES & ACTIVITIES

  • Develops and implements the overall Personal Training strategy in alignment with the company’s fitness, commercial, and operational objectives.
  • Leads the development of PT programs, service models, sales approaches, and performance frameworks across all clubs.
  • Monitors Personal Training revenue performance against monthly and annual targets.
  • Reviews PT sales, renewals, conversion rates, client retention, package utilization, and trainer productivity.
  • Identifies underperforming clubs, areas, and trainers and recommends corrective actions.
  • Supports the setting and distribution of PT targets based on branch potential, manpower, historical performance, and market conditions.
  • Provides management with regular analysis on PT performance, risks, opportunities, and improvement plans.
  • Establishes and maintains company wide Personal Training standards, guidelines, and service expectations.
  • Ensures consistent application of PT consultation processes, client assessments, session delivery standards, follow up methods, and progress tracking.
  • Reviews the quality of PT service delivery across clubs and recommends improvements where required.
  • Ensures Personal Trainers deliver safe, professional, effective, and member focused training sessions.
  • Supports clubs in improving the PT customer journey from consultation to package renewal.

REQUIREMENTS FOR ROLE

  • Bachelor’s Degree in Sports Science, Physical Education, Exercise Science, Business Administration, Management, or any related field.
  • Professional fitness certifications from recognized bodies such as NASM, ACE, ACSM, ISSA, REPs, or equivalent are preferred.
  • Minimum 8–10 years of experience in fitness, personal training, gym operations, or similar service based environments.
  • Minimum 4–5 years of experience in a supervisory, managerial, or multi site fitness role.
  • Experience in Personal Training sales, revenue management, trainer development, and PT service quality is preferred.
  • Experience in a multi branch gym, fitness, wellness, sports, hospitality, retail, or customer service driven environment is preferred.
  • Practical experience in developing PT programs, monitoring trainer performance, and improving PT business results.
  • Strong understanding of fitness operations, PT commercial models, member experience, and trainer productivity.
  • Experience in Saudi Arabia or GCC fitness markets is an advantage.
  • Strong knowledge of Personal Training operations, fitness programming, client assessment, exercise technique, and progression planning.
  • Strong understanding of PT sales performance, revenue targets, conversion, retention, and commission structures.
  • Ability to analyze PT performance data and convert findings into clear actions and recommendations.

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