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Head of operations

Airbus Helicopters
Riyadh, KSA
Contract
Director
Onsite
Today
Operations ManagementPart 145 ComplianceMRO ManagementContract ManagementSafety CultureLeadership
Free

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Operations ManagementPart 145 ComplianceMRO Management
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Job Summary

  • The Head of Operations (HO Operations) is responsible for the end to end operational performance of the subsidiary, covering spares distribution, technical support, training, Part 145 maintenance/repair activities, equipment repair, and contract management.
  • The role ensures operational excellence, regulatory compliance, and a strong safety culture while supporting the development of multi service support offers to customers across the region.

Operations Leadership

  • Lead and coordinate all operational functions: spares distribution, technical support, Part 145 workshop, equipment repair, and training delivery.
  • Ensure operational plans are aligned with the subsidiary's business objectives and customer commitments.
  • Drive performance through clear KPIs, structured governance, and regular operational reviews.

Part 145 & Technical Support

  • Ensure the Part 145 maintenance organization operates in full compliance with applicable civil/military airworthiness regulations.
  • Oversee technical support activities, ensuring timely and quality resolution of customer technical requests.
  • Maintain strong relationships with airworthiness authorities and Airbus Helicopters engineering support.

Spares & Equipment Repair

  • Ensure efficient spares distribution processes, inventory accuracy, and on time delivery performance.
  • Oversee equipment repair operations, ensuring turnaround times and quality standards are met.

Training

  • Ensure training programs (technical, operational) are delivered to required standards and support customer capability development.
  • Coordinate with training partners/academies as relevant.

Contract Management & Support Offers

  • Oversee contract execution, ensuring deliverables, SLAs, and commercial terms are met.
  • Support the development and structuring of multi service support offers (bundled MRO, training, spares, technical support packages) in collaboration with Sales/Business Development.

Safety Culture & Structure

  • Champion a strong, visible safety culture across all operational activities technical, workshop, and training environments.
  • Ensure robust risk management, incident reporting, and continuous improvement processes are in place.
  • Build and maintain structured, documented processes and procedures across all operational domains, ensuring consistency, auditability, and scalability as the organization grows.
  • Lead by example on compliance, discipline, and rigor in day to day operations.

People Management

  • Manage, coach, and develop operational team leads and their teams.
  • Foster a culture of accountability, collaboration, and continuous improvement.

Requirements

  • Strong experience in Support & Services ideally in Aeronautics.
  • Significant experience in MRO/aviation operations management, ideally in a helicopter or complex technical environment.
  • Strong knowledge of Part 145 requirements and airworthiness regulatory frameworks.
  • Proven track record leading multi disciplinary operational teams (technical, logistics, training).
  • Experience in contract management and support of commercial/service offer development.
  • Demonstrated commitment to safety culture and structured operational management.
  • Strong leadership, organizational, and stakeholder management skills.
  • Good Communication skills.
  • Strong network internal and external.

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