Head of Market Place - KSA Consumer Electronics , 3P SA Hardlines

Description

Strategic Planning & Execution

• Define and implement 1-3 year strategic objectives
• Create scalable mechanisms for process improvement
• Establish frameworks for resource allocation and priority management
• Drive cross-functional alignment with organizational strategy

Build And Develop High Performing Teams

• Create empowering environments for independent decision-making
• Mentor leaders in strategic thinking and operational excellence
• Foster a culture of continuous learning and innovation

Operational Excellence

• Design and implement audit mechanisms for customer experience and quality
• Drive efficient resource allocation across teams and initiatives
• Develop scalable solutions for complex operational challenges
• Create mechanisms to evaluate and optimize cross-team collaboration
• A day in the life
• In this role, you will
• Lead the marketplace PF/category/cohort/Vertical seller strategy and operations, driving growth through seller acquisition, retention, and optimization of the seller experience
• Build and manage a high-performing seller services team encompassing on-boarding, account management, and support functions
• Establish and track key performance metrics (KPIs) for seller success while developing programs to improve seller satisfaction and performance
• Partner with product, marketing, and other cross-functional teams to enhance the seller experience and drive platform growth
• Oversee seller communication strategy and develop educational resources, training programs, and support documentation
• Manage escalations and strategic seller relationships while ensuring compliance with marketplace standards and regulations

Basic Qualifications

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• 7+ years of prior work in business development, sales, or sales-engineering, preferably in the technology, internet and e-commerce sectors experience
• Experience in business development, sales, or sales-engineering, preferably in the technology, internet, and e-commerce sectors
• Experience positioning and selling innovative solutions to new and existing customers and market segments
• Experience successfully leading and developing a team of direct and indirect reports
• Bachelor's degree or equivalent

Preferred Qualifications

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• 5+ years of sales team management experience
• Knowledge of procurement and source to pay processes and solutions or equivalent experience
• Experience in sales team management
• Experience in e-commerce
• Experience with data analysis (including advanced Excel and database analysis)
• Our inclusive culture empowers Amazonians to deliver the best results for our customers.
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