Head of Cross-border/Wires Payments Engineering platform
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Role Overview
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.
We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth.
We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success.
This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences.
These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development.
Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.
Join us!
Full Job Posting
Responsibilities:
- Builds and manages teams by performing financial activities to inform workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees/teams to address feedback and achieve quality and performance objectives
- Facilitates performance and career development of employees/teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills
- Manages solution delivery and application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews), ensuring all relevant risk, financial, and compliance policies are met
- Manages relationships with business and technology partners and leads and creates followership in Communities of Practice in the organization
- Contributes to the technology strategy for their technical domain
- Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers
- Ensures that execution is aligned with product strategy by working with product management and other stakeholders
- Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
- Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
- Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
- Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
- Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
- People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
- Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
- Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
- Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.
- Required Qualifications
- 15+ years’ experience in Banking or Financial Services Technology, preferably with deep experience in a Transaction Services / Wholesale Banking / Corporate Bank setting.
- Experience working at Tier 1/Tier 2 financial institutions.
- Demonstrated experience building and leading transformation, delivery, program, and financials management in Technology or Operations at scale, ideally across a portfolio or department.
- Experience managing both directly and through influence to drive department wide change.
- Experience working with a geographically diverse organization is required.
- Experience with SDLC / SW development processes (RUP, Agile, and Waterfall).
- Creative, detail-oriented, committed to excellence.
- Interpreting business needs and applying innovative technology solutions.
- Payments / Deposits / Core Banking / Lending Domain working knowledge.
- Manage team’s activities, assignments, project forecasts and budget.
- Motivate associates to perform at an optimal level by providing clear objects and development plans.
- Provide coaching and mentoring that promotes work-life balance, career growth and contributes to associate satisfaction.
- Work effectively in and drive a matrix organization with teams of developers, delivery leads, project managers, production management, architects, and business partners with minimal supervision.
- Express ideas verbally and in writing to effectively communicate with and influence teammates, technology partners, business leaders and executives.
- Identify risks to quickly resolve issues and conflicting priorities and influence a positive and effective outcome.
- Experience working with a geographically diverse organization required.
- Desired Qualifications
- Experience with Agile Delivery Methodology is a plus
- Bachelor’s degree or higher in technology field is desirable
- Digital Workforce Transformation
- Experience working at Tier 1/Tier 2 financial institution
- Experience with US FedWire, CHIPs, SWIFT, US ACH or other financial networks.
- PMP Certification
Skills:
- Influence
- Risk Management
- Solution Design
- Stakeholder Management
- Technical Strategy Development
- Analytical Thinking
- Application Development
- Collaboration
- Result Orientation
- Solution Delivery Process
- Agile Practices
- Architecture
- Automation
- Data Management
- DevOps Practices
- Shift:
- Hours Per Week:
- Pay Transparency details
About Bank of America
Bank of America is a multinational financial services company and one of the largest banks in the United States. It provides banking, investing, asset management, and other financial products and services to individuals, businesses, and institutions worldwide.
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