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Head of Cargo – Commercial & Operations

Kam Air
Dubai, UAE
Full Time
Director
1 months ago
Cargo SalesRevenue ManagementBusiness DevelopmentContract NegotiationStrategic LeadershipTeam Leadership
Free

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Cargo SalesRevenue ManagementBusiness Development
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Job Purpose

  • The Head of Cargo – Commercial & Operations is responsible for the overall leadership, management, growth, and profitability of Kam Air’s cargo business across the airline’s entire network.
  • The role is accountable for developing and implementing cargo commercial strategies, maximizing cargo revenues, expanding market presence, managing cargo operations, and ensuring the highest standards of customer service and operational efficiency.
  • Based in Dubai, the Head of Cargo will work closely with internal departments, international partners, freight forwarders, cargo agents, GSSAs, government authorities, and other stakeholders.

Key Responsibilities

  • Develop and execute Kam Air’s global cargo strategy in line with the airline’s overall commercial objectives.
  • Establish short term and long term business plans to drive cargo revenue growth and profitability across the network.
  • Identify new market opportunities, trade lanes, cargo products, and revenue streams.
  • Lead the development of cargo policies, procedures, and performance standards.
  • Drive continuous improvement initiatives across all cargo functions.
  • Assume full responsibility and accountability for cargo revenue, profitability, and performance targets across the Kam Air network.
  • Develop and implement pricing strategies to maximize revenue and market share.
  • Monitor market trends, competitor activities, and industry developments to maintain competitive positioning.
  • Negotiate commercial agreements with freight forwarders, cargo agents, GSSAs, logistics providers, integrators, and airline partners.
  • Develop and manage strategic customer relationships to secure long term business.
  • Monitor route performance and identify opportunities to optimize cargo capacity utilization.
  • Lead cargo sales activities across all stations and markets served by Kam Air.

Eligibility & Experience

  • Bachelor's Degree in Business Administration, Aviation Management, Logistics, Supply Chain Management, Marketing, or a related discipline.
  • Master's Degree or MBA will be considered an advantage.
  • Minimum 10 years of progressive experience in air cargo, aviation commercial management, freight forwarding, logistics, or airline cargo operations.
  • Minimum 5 years in a senior cargo leadership role with revenue responsibility.
  • Proven track record in cargo sales, business development, revenue generation, and operational management.
  • Experience managing international cargo networks and multi country operations.
  • Strong understanding of airline cargo systems, cargo handling processes, and industry regulations.

Skills & Competencies

  • Strategic Leadership
  • Commercial and Financial Acumen
  • Revenue Management
  • Cargo Sales & Marketing
  • Contract Negotiation
  • Business Development
  • Team Leadership & People Management
  • Customer Relationship Management
  • Analytical & Problem Solving Skills
  • Operational Excellence
  • Strong Communication & Presentation Skills
  • Ability to work under pressure and meet demanding business objectives

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