Head Housekeeper

As a Head Housekeeper at HC-One, you’ll value one thing above all: kindness. It guides everything we do in our Dementia, Nursing, Residential, and Specialist care homes. Our Residents are individuals with their own stories. By joining us, you’ll help create a safe, clean, and comfortable home where they feel respected and cared for.

You’ll lead the housekeeping team to keep every area spotless. That means staying organised, setting high standards, and always putting Residents first. Your key tasks will include:

Managing the cleaning rota and daily schedules

Leading by example and supporting your team

Overseeing laundry for personal and shared items

Ordering cleaning products and supplies

Following and updating infection control procedures

Keeping records and completing cleaning checks

Ensuring safety and COSHH guidelines are met

You’ll plan ahead, but you’ll also be ready to jump in when needed. No job will be too small if it helps keep our Residents safe and happy.

We’re looking for someone with housekeeping experience and team leadership skills. You’ll need to be organised and aware of Health & Safety and infection control. Most of all, you’ll be friendly, positive, and kind — in every conversation and every task.

Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.

We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Head Housekeeper we will invest in you, and you will enjoy additional support and benefits including:

Hourly rate is subject to experience and qualifications.

Paid Enhanced DBS/PVG

Free uniform

During a shift of eight hours or more a nutritious meal will be available

Company pension scheme

28 days annual leave inclusive of bank holidays

Group life assurance cover

Wagestream - financial wellbeing and flexible access to pay as you need it

Award-winning learning and development and support to achieve qualifications.

GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16

An opportunity to learn from experienced colleagues as part of an outstanding and committed team.

Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners.

Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues

Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards

An attractive refer a friend scheme of up to £1000 per referral, depending on the role