Head Hostess
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Key skills for this role
About the Role
Marriott International seeks a Head Hostess to manage dining reservations, seating, and guest services at Sheraton Doha. The role involves greeting guests, coordinating seating, and assisting management with team operations.
Key Skills for This Role
Responsibilities
- Answer phones, take dining reservations, and enter diner information into reservation system
- Maintain wait list and quote accurate wait time
- Make appropriate seating decisions using station rotation chart
- Greet guests and seat them, ensuring clean and appropriate place settings
- Guide guests through dining rooms and provide assistance
- Monitor dining rooms for seating availability, service, and safety
- Assist management in hiring, training, scheduling, and coaching employees
Requirements
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
- Ability to stand, sit, or walk for extended periods
- Ability to lift and carry objects up to 10 pounds
Full Job Posting
Position Summary
- Answer phones, take dining reservations, and enter diner information into reservation system.
- Maintain wait list and quote accurate wait time.
- Make appropriate seating decisions using station rotation chart.
Key Responsibilities
- Greet guests and determine the number in their party.
- Seat guests by finding a clean, available table; pulling out chairs; placing menu.
- Guide guests through dining rooms and provide needed assistance.
- Ensure place settings are appropriate and each guest has napkin, silverware, etc.
- Maintain cleanliness of work areas throughout the day.
- Monitor dining rooms for seating availability, service, and safety.
- Communicate with guests and employees to meet needs and ensure teamwork.
Preferred Qualifications
- High school diploma or G.E.D. equivalent.
- At least 1 year of related work experience.
- No supervisory experience required.
- No license or certification required.
Additional Information
- Job Number: 26077986
- Job Category: Food and Beverage & Culinary
- Schedule: Full Time
- Located Remotely? No
- Position Type: Non Management
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